Account Manager

Cambridge, MA, United States

Do you enjoybeing part of a team that delivers quality customer service?

Join us in Shaping the World

About our TeamIntelligize is the leading provider of best-in-class content, exclusive news collections, regulatory insights, and powerful analytical tools for compliance, transactional and financial reporting professionals. Intelligize offers a web-based research platform that ensures law firms, accounting firms, corporations, and other organizations stay compliant with government regulations, build stronger deals and agreements, and deliver value to their shareholders and clients. Headquartered in New York City, Intelligize serves Fortune 500 companies, including Starbucks, IBM, Microsoft, Verizon and Walmart, as well as many of the top global law and accounting firms.About the RoleThe Account Manager will strategically manage and nurture key client accounts within the Account Management job family. They will leverage their expertise to propel business growth and shape strategies at a professional level.

Responsibilities

Developing and implementing strategic account plans to achieve sales targets and expand business opportunities

Building and maintaining enduring, long-term client relationships through regular communication and effective account management practices

Collaborating with internal teams to ensure seamless delivery of products or services to clients, addressing any issues or concerns promptly

Identifying and pursuing opportunities for upselling or cross-selling additional products or services to existing clients

Analysing market trends and competitor activities to identify potential risks and opportunities within assigned accounts

Providing leadership and guidance to junior account management professionals, fostering a culture of excellence and continuous improvement

Requirements

Have a proven track record of successfully managing large key accounts in a similar professional role

Possess excellent communication, negotiation, and interpersonal skills to effectively engage with clients and internal stakeholders

Be adept at developing and executing strategic account plans to drive business growth and achieve targets

Demonstrate a deep understanding of market dynamics, client needs, and industry trends within the Account Management function

Be capable of providing leadership and mentorship to junior account management professionals

Possess a relevant background in business, marketing, or a related field

Have a solid grasp of financial principles and the ability to analyze sales data and market trends effectively

Be proficient in using CRM software and other relevant tools to manage client accounts efficiently

Work in a way that works for youWe promote a healthy work/life balance across the organization. We will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for youWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the BusinessLexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.