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ACCOUNT EXECUTIVE

Boston, MA, United States

Requirements

Description and Requirements

Role Value Proposition:

The Regional Markets Account Executive sells and services products directly to group clients or through broker/consultant relationships. Builds and maintains strong relationships to foster sales growth.

General Responsibilities:

Working independently, sells and services products to group customer accounts/territories. Maintains and grows the book of business through aggressive product sales, upsells, and renewals within accounts/territory. Drives product sales within assigned accounts/ territory.

Positions cross-channel product offerings. Strategic Account Planning – builds lasting reciprocal relationships with clients through open communications around mutual objectives. Key resource in strategic decision making for MetLife and clients.

Thought leader in relation to industry and marketplace. Mentors/educates colleagues on marketplace trends and insights. Acts as primary benefit resource to client. Provides post-sale service and interaction with clients. Resolves escalated service issues.

Recognizes, shapes and delivers profitable deals and anticipates strategic developments to benefit the client. Develops new business opportunities and sales growth by initiating and maintaining strong relationships.

May generate reports to track/report activities, progress, and strategies. May assist in or lead case implementations. Performs other related duties as assigned or required.

KEY COMPETENCIES

Ability to sell and has a working knowledge of primary product offerings

Working knowledge of contract, tools and technology

Knowledge of the MetLife organization, history, core values, client and competitive landscape

Knowledge of MetLife’s service platform, processes and operations

Understanding of and ability to utilize of core selling skills to respond to leads and deliver client-centric solutions

Strong written and verbal communication skills; presentation skills; customer focus approach; relationship building; interpersonal skills

Job Requirements

5+ years experience in insurance sales and/or after-sales service—with a proven track record of success

Valid Life & Health and Property & Casualty licenses, or the ability to obtain within six months of hire

Stellar customer service, communication, and interpersonal skills—including public speaking, negotiating, influencing, and networking savvy

Finely tuned listening skills, complemented by a masterful talent for solving problems

Strategic and creative thinking skills

Keen financial acumen and attention to detail, particularly concerning product earnings

Motivated, independent, and adaptable working style, with the ability to thrive in fast-paced situations that require multitasking

and prioritization

Accomplished change management leader, able to operate effectively in a highly matrixed environment

Requires 60-70% travel to engage with clients face-to-face

The wage range for applicants for this position is base + sales incentive. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the 2023 "World's Most Admired Companies" as well as the 2023 Fortune 100 Best Companies to Work For , MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

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