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Account Executive

Boston, MA, United States

Job Type

Full-time

Description

The Account Executive (AE) is responsible for generating new revenue, maintaining and growing existing revenue, while providing best-in-class customer service and building strong client relations. The AE will be selling global litigation services to law firms both locally and nationally, while also acting as a liaison between clients and PD's internal operations teams. This requires a candidate who is a self-starter, results orientated, motivated professional with a sense of urgency and a Make It Happen attitude.

ACCOUNT EXECUTIVE ESSENTIAL FUNCTIONS:

Service existing accounts through a relationship-based approach

Establish new account revenue through researching and identifying potential leads, soliciting new law firms, building rapport, providing education and information around PD offerings

Drive sales activity to achieve monthly and quarterly revenue goals

Engage in technical discussions with potential clients through demonstrations and presentations

Collaborate internally with sales team, sales management, and marketing

Provide all clients with superior customer service

Participate (in person or virtually) in association functions, client visits, lunch and learns, demonstrations, and any other client activities as necessary

Daily usage of company provided CRM to track activity and customer follow up

Work collaboratively with all operations teams to ensure customer satisfaction

BENEFITS:

Medical

Dental

Vision

Voluntary Term Life Insurance

Voluntary Whole Life Insurance

Voluntary Long Term Disability

PTO

Paid Holidays

401(k)

Employee Assistance Program (EAP)

Maternity Leave

Requirements

Previous experience selling court reporting services or other services to the legal industry is paramount

Established legal client book of business is highly desirable

Demonstrated success in sales, negotiation, communication, and providing superior customer service in a fast-paced business environment

Should be skilled in problem solving, possess excellent written and verbal communication skills, have a Make It Happen attitude, and thrive working both independently and within a collaborative team environment

Bachelor's Degree preferred

EOE M/F/D/V

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Account Executive jobs in Boston, MA, United States

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