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Pearl Interactive Network
Columbus, OH, United States
Pearl Interactive Network is seeking Full-Time Remote IT Help Desk Specialists. Bring your knowledge and technical skills in computer software and systems support to Pearl. The IT Help Desk Specialist will manage inbound calls in a fast-paced, high-energy environment and assist users by researching technical issues, exploring answers, and providin
Job Source: Pearl Interactive NetworkVaco
Columbus, OH, United States
JOB OBJECTIVE: As a first contact IT representative, respond to user calls and inquiries to facilitate the timely resolution of incidents and completion of requests for service. Create a positive customer support experience and build rapport and trust with users of IT products and services. ESSENTIAL FUNCTIONS: Respond to incoming user phone
Job Source: VacoInfraSource
Columbus, OH, United States
InfraSource, A Quanta Services Company At InfraSource, we believe in developing and retaining the best people in the industry and providing the best value services to our customers in the natural gas and electric industries. We take pride in developing the infrastructure of our country by connecting people and resources. As an industry leader over
Job Source: InfraSourceVirtual
Columbus, OH, United States
JOB OBJECTIVE: As a first contact IT representative, respond to user calls and inquiries to facilitate the timely resolution of incidents and completion of requests for service. Create a positive customer support experience and build rapport and trust with users of IT products and services. ESSENTIAL FUNCTIONS: Respond to incoming user phone ca
Job Source: VirtualDasco HME LLC
Westerville, OH, United States
DASCO has been voted as one of the 2019, 2020, 2021, 2022 AND 2023 Top Places to Work in Columbus CEO magazine. We've also been named as one of America's Fast-Growing companies by Inc. 5000! Join Us! Our benefits include: competitive compensation based on industry standards, an excellent benefits package, which includes: generous 401(k) match with
Job Source: Dasco HME LLCCreative Financial Staffing
Dublin, OH, United States
Help Desk Technician ABOUT THE COMPANY & HELP DESK TECHNICIAN: Organization prides itself on providing outstanding customer service to their internal employees. Every employee goes above and beyond to be helpful and assist the team where needed. Excellent leadership team with an open door policy. Laid back casual environment. Fantastic work sp
Job Source: Creative Financial StaffingEncore Strategic
Columbus
Job Description Job Description Take the next step in your IT career as an IT Help Desk Tech with a supportive team, tons of room for career growth, a guaranteed starting salary of 50K, and comprehensive benefits! Ashton Solutions is a fast-growing MSP servicing business across the Northeastern Ohio Region. We are looking for an L1 IT Technician
Job Source: Encore StrategicProteam Solutions
Columbus, OH, United States
Essential Duties Respond to and diagnose interactions using systems analysis techniques and procedures through interactions with customers (faculty, staff and students) via phone, e-mail and or walk-in. Incident or Request recognition, research, consultation, resolution recognition, feedback to customers, and ownership. Provide excellent customer s
Job Source: Proteam SolutionsWorthington, OH, United States
Help Desk Specialist
Onsite
Summary: Provide desktop/laptop, mobile device, and application support to end-users. Responsibilities include customer service, incident management, issue resolution, system administration, inventory management, and documentation.
Key Responsibilities:
Provide Tier 1 and 2 support for hardware, software, and applications
Troubleshoot and resolve network, connectivity, and cybersecurity issues
Monitor systems, perform backups, and apply patches/upgrades
Administer Microsoft environment (Active Directory, Office 365, etc.)
Participate in IT projects and provide recommendations
Maintain documentation and assist with training as needed
Requirements:
2-year degree in Computer Science/IT or 4 years of relevant experience
Strong technical skills in network/system support, troubleshooting, Microsoft technologies
Understanding of virtualization, internet protocols, and security concepts
Excellent communication, analytical, and problem-solving abilities
Ability to work in a team, multi-task, and prioritize in a fast-paced environment
Willingness to work off-hours, be on-call, and travel occasionally
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Email Alert for Help Desk Specialist jobs in Worthington, OH, United States
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