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Dasco HME LLC
Westerville, OH, United States
DASCO has been voted as one of the 2019, 2020, 2021, 2022 AND 2023 Top Places to Work in Columbus CEO magazine. We've also been named as one of America's Fast-Growing companies by Inc. 5000! Join Us! Our benefits include: competitive compensation based on industry standards, an excellent benefits package, which includes: generous 401(k) match with
Job Source: Dasco HME LLCEncore Strategic
Columbus
Job Description Job Description Take the next step in your IT career as an IT Help Desk Tech with a supportive team, tons of room for career growth, a guaranteed starting salary of 50K, and comprehensive benefits! Ashton Solutions is a fast-growing MSP servicing business across the Northeastern Ohio Region. We are looking for an L1 IT Technician
Job Source: Encore StrategicCreative Financial Staffing
Dublin, OH, United States
Help Desk Technician ABOUT THE COMPANY & HELP DESK TECHNICIAN: Organization prides itself on providing outstanding customer service to their internal employees. Every employee goes above and beyond to be helpful and assist the team where needed. Excellent leadership team with an open door policy. Laid back casual environment. Fantastic work sp
Job Source: Creative Financial StaffingNEFCO Corp
New Albany, OH, United States
Job Summary: NEFCO is seeking out a skilled and talented Level 1 Help Desk Technician that is self-driven, disciplined, dependable, and professional. The role will be to mainly provide skilled and professional IT support at our HQ location as well as supporting our other branches and users remotely. Job Duties: Provide level 1 help desk support,
Job Source: NEFCO CorpVaco
Columbus, OH, United States
JOB OBJECTIVE: As a first contact IT representative, respond to user calls and inquiries to facilitate the timely resolution of incidents and completion of requests for service. Create a positive customer support experience and build rapport and trust with users of IT products and services. ESSENTIAL FUNCTIONS: Respond to incoming user phone
Job Source: VacoInfraSource
Columbus, OH, United States
InfraSource, A Quanta Services Company At InfraSource, we believe in developing and retaining the best people in the industry and providing the best value services to our customers in the natural gas and electric industries. We take pride in developing the infrastructure of our country by connecting people and resources. As an industry leader over
Job Source: InfraSourceCreative Financial Staffing
Worthington, OH, United States
Help Desk Specialist Onsite Summary: Provide desktop/laptop, mobile device, and application support to end-users. Responsibilities include customer service, incident management, issue resolution, system administration, inventory management, and documentation. Key Responsibilities: Provide Tier 1 and 2 support for hardware, software, and applicatio
Job Source: Creative Financial StaffingVirtual
Columbus, OH, United States
JOB OBJECTIVE: As a first contact IT representative, respond to user calls and inquiries to facilitate the timely resolution of incidents and completion of requests for service. Create a positive customer support experience and build rapport and trust with users of IT products and services. ESSENTIAL FUNCTIONS: Respond to incoming user phone ca
Job Source: VirtualColumbus, OH, United States
Essential Duties
Respond to and diagnose interactions using systems analysis techniques and procedures through interactions with customers (faculty, staff and students) via phone, e-mail and or walk-in. Incident or Request recognition, research, consultation, resolution recognition, feedback to customers, and ownership. Provide excellent customer service and set expectations based upon the Incident management and Request fulfillment processes. To own all customer interactions through resolution and to recognize when to escalate.-- 75%
To assist Service Desk Managers with report creation, trending analysis, and other ad-hoc projects, on a needed basis. --25%
REQUIRED SKILLS
1-year Help Desk/Operations experience, or an equivalent - combination of education and experience. Must possess excellent phone-based communication skills.
PC and computer terminology, computing technologies, PC operating systems, and applications, is required. Working knowledge of and experience with desktop hardware and peripheral units or components and their connectivity in a wired or wireless environment,
DESIRED SKILLS Working knowledge of and experience with Microsoft Operating Systems and Microsoft Office products is preferred
Prior experience in a direct customer service role via the telephone is preferred.
Industry Certifications are a plus.
Email Alert for Help Desk Technician jobs in Columbus, OH, United States
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