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OTHON ENGINEERING
Houston, TX, United States
IT Manager About Us Founded in 1996 in Houston, Texas, OTHON Engineering is a multi-discipline civil engineering firm. We provide a full range of planning, traffic engineering and design services in roads and highways, bridges and structural engineering, high speed rail systems, pumping and drainage networks, airports, municipal infrastructure, int
Job Source: OTHON ENGINEERINGBHI Energy
Houston, TX, United States
Information Technology Houston, TX Posted: 12/12/2023 Job Description Job ID#: 344469 Job Category: Information Technology Duration: +/- 3 months About BHI Energy BHI Energy is a broad umbrella organization with a complete service offering that covers all facets of Power Generation through the entire Electrical Delivery system. For over 40
Job Source: BHI EnergyAEP Hawaii
, HI, United States
AEP has been engaged by a global 300 MM+ retail brand to find a top-performing Director of IT Infrastructure & Operations to lead a large IT org. *Must be in Hawaii or have strong roots to the islands* Responsibilities & Background 10+ years as an IT Manager or Director Reports to C-Suite and oversees a large team across systems, support, networ
Job Source: AEP HawaiiNcphealthcaremanagement
Houston, TX, United States
Job description: Managing the entire IT Department as a lead. Duties are as follows: Managing the network devices from stability and security standpoint. Migration from on-prem to Microsoft Azure. Onsite server management related to EMR, XRAY, ULTRASOUND, EMR INTERFACES, PRINTING, LAB, etc. Serves as an escalation point for IT staff. Managin
Job Source: NcphealthcaremanagementSungrow Power Supply Co., Ltd.
Houston, TX, United States
The Company: Sungrow Power Supply Co., Ltd. (“Sungrow”) is the world’s most bankable inverter brand with over 269 GW installed worldwide as of June 2022. Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product
Job Source: Sungrow Power Supply Co., Ltd.CONSOR Engineers
Houston, TX, United States
What Your Day Will Look Like: As a information technology coordinator, you'll monitor and work through the company helpdesk system providing service to internal clients to resolve software and hardware issues related to troubleshooting, installations, configurations, procurement, and disposal. You'll communicate regularly with internal clients, th
Job Source: CONSOR EngineersHarvest Midstream Company
Houston, TX, United States
Job Objective: Provides technical support to assist the Information Technology Department in the delivery of various IT services for all company employees. Essential Job Responsibilities: Responsible for diagnosing and resolving unique, nonrecurring problems associated with application software and operating systems; determine the source of probl
Job Source: Harvest Midstream CompanyICS- IT, Voice & Video
Houston, TX, United States
Company Description ICS- IT, Voice & Video is a family-owned, full-service business IT services provider based in Austin, Houston, and San Antonio. Since 1981, we have been committed to offering functional office technology products that increase productivity and provide a solid return on investment. With a strong focus on integrity and ethical bus
Job Source: ICS- IT, Voice & VideoHouston, TX, United States
Position Summary:
The Service Desk Specialist will be responsible for providing comprehensive IT support to all users, including C-Suite executives. The role involves troubleshooting technical issues, managing onboarding processes, imaging devices, and handling phone support, configuration, and troubleshooting. The ideal candidate will be proactive, customer-focused, and able to handle a wide range of technical issues efficiently.
Key Responsibilities:
IT Service Desk Support:
Provide first-line technical support to end-users on software, hardware, and network-related issues.
Troubleshoot and resolve technical problems in a timely and efficient manner.
Manage the onboarding process for new employees, including setting up accounts and configuring hardware and software.
Perform imaging and deployment of new devices.
C-Suite Support:
Offer dedicated and high-priority support to C-Suite executives.
Ensure rapid response and resolution of technical issues for executive users.
Maintain a high level of professionalism and confidentiality while supporting senior executives.
Phone Support:
Configure and troubleshoot phone systems, including VoIP and mobile devices.
Provide assistance with phone setup, voicemail configuration, and connectivity issues.
Qualifications:
Proven experience in an IT service desk or technical support role.
Strong troubleshooting skills with the ability to diagnose and resolve technical issues.
Experience with imaging and deployment of devices.
Familiarity with onboarding processes and account setup.
Excellent customer service skills, with a focus on providing support to executive-level staff.
Knowledge of phone systems and ability to configure and troubleshoot issues.
Strong communication skills, both written and verbal.
Ability to work independently and as part of a team.
Professionalism and discretion when dealing with sensitive information.
Email Alert for Information Technology Service Desk jobs in Houston, TX, United States
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