Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
ABBTECH Professional Resources
Atlanta, GA, United States
Note These activities will occupy the candidate until Inventory and Asset Cleanup is complete.Once Inventory and Asset Cleanup is complete, candidates will be re-assigned to Workstation Refresh efforts. General Contractor Technician (Asset Data Reconciliation) - The Contractor shall: Take direction from a senior analyst and shall conduct target
Job Source: ABBTECH Professional ResourcesSmith and Howard
Atlanta, GA, United States
Helpdesk Support Do you want a career without limits? Do you want to shape your own future and be surrounded by people who listen? If so, we have the perfect opportunity for you at Smith + Howard. Smith + Howard is a family of companies that offers tax, audit, accounting and advisory and wealth management services. We are headquartered in Atlanta
Job Source: Smith and HowardTechTalent Squared
Atlanta, GA, United States
As a Help Desk Specialist 1, you will be the first point of contact for technical support within the organization, providing assistance and resolving technical issues for users through various intake methods including phone, email, and in-person requests. This role requires a methodical approach to problem-solving and an ability to communicate effe
Job Source: TechTalent SquaredCynet Systems Inc
Atlanta, GA, United States
Job Description: Under direct supervision, provides assistance to computer system (desktop/laptop) users. Answers questions or resolves computer problems for clients in person, via telephone, email, or from remote locations. This position will be onsite. Qualifications: Vocational/Technical degree in computer applications, comp
Job Source: Cynet Systems IncOsmose
Atlanta, GA, United States
About Osmose With 90 years of experience, Osmose proudly serves the electric utility and telecommunications industries across the U.S., helping enable the delivery of safe, reliable and affordable electricity and communications services to millions of customers nationwide. We are the industry leader in wood and steel structure condition assessment
Job Source: Osmose3M Seguridad Ocupacional | Argentina & Uruguay
Atlanta, GA, United States
**3M HIS Help Desk Support Specialist** Atlanta, Georgia, USA Customer Service R01074815 **Position Description** Help Desk Support Specialist **Collaborate with Innovative 3Mers Around the World** Choosing where to start and grow your career has a major impact on your professional and personal life, so its equally important you know that the compa
Job Source: 3M Seguridad Ocupacional | Argentina & UruguayQuadrant
Atlanta, GA, United States
IT SpecialistAtlanta, GA MUST:Must be able to obtain a Public TrustExperienced IT Specialist2+ years of IT experienceStrong background utilizing MS Office ProductsAble handle multiple projects/task simultaneouslyKnowledge of infrastructure IT hardwareInterprets demand forecasts and assists functional areas or departments in planning and delivering
Job Source: QuadrantIntegrated Resources
Conyers, GA, United States
Job Description: Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsib
Job Source: Integrated ResourcesDecatur, GA, United States
Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization located in metropolitan Atlanta, Georgia, offering a full range of mental health services, developmental disabilities programs and substance abuse treatment to more than 11,000 citizens annually who are uninsured and underinsured.
As a public, not-for-profit organization, Claratel Behavioral Health operates more than 20 locations in DeKalb County with a diverse workforce of more than 500 direct-care and support staff.
Our staff of physicians, nurses, clinicians and support personnel is dedicated to helping our clients and their families recover from these debilitating disabilities and resume productive lives. We strive to provide the highest quality, evidence-based services in the least restrictive settings, and we envision a community in which disabilities no longer limit potential. Claratel Behavioral Health is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). Read more on our recent CARF accreditation here.
Job Summary:
Seeking a dedicated and knowledgeable Helpdesk Support Specialist to join our IT team. The successful candidate will be responsible for providing technical assistance and support to end-users, diagnosing hardware and software issues, and ensuring the smooth operation of our IT infrastructure.
Key Responsibilities:
Provide first-level contact and convey resolutions to user issues.
Properly escalate unresolved queries to the next level of support.
Track, route, and redirect problems to correct resources.
Update customer data and produce activity reports.
Walk customers through problem-solving processes.
Assist with administrative tasks related to phone communication, such as updating contact lists and managing voicemail systems
Follow up with customers, provide feedback, and see problems through to resolution.
Utilize excellent customer service skills and exceed customers' expectations.
Ensure proper recording, documentation, and closure of issues.
Collaborate with the Workforce Training and Development department to identify training needs and improve training programs
Recommend procedure modifications or improvements.
Preserve and grow your knowledge of help desk procedures, products, and services.
Conduct training sessions on EHR functionality and job dependent applications for staff members.
Requirements: Proven working experience in providing help desk support.
Working knowledge of help desk software, databases, and remote control.
Strong client-facing and communication skills.
Advanced troubleshooting and multi-tasking skills.
Customer service orientation.
BS degree in Information Technology, Computer Science, or equivalent.
Preferred Qualifications: Certification in ITIL, CompTIA A+, Network+, or other relevant certifications.
Experience with Microsoft Office 365, Windows, and Mac operating systems.
Familiarity with network management and diagnostic tools.
What We Offer: Opportunities for professional development and growth.
A collaborative and supportive work environment.
How to Apply:
Interested candidates are encouraged to submit their resume
Claratel Behavioral Health is and equal opportunity employer regarding disability under VEVRRA and ADA
**Please note that due to the high volume of applications we have received, we regret to inform
you that only those applicants selected for an interview will be contacted. We appreciate your
understanding and wish you the best of luck with your job search.**
Applicants will be subject to an FBI Criminal History Record Check.
Claratel Behavioral Health participates in E-Verify ( Company ID: 226305 ).
Our Mission: Claratel Behavioral Health strives to provide the right service, for the right person, at the right time.
Our Vision: Claratel Behavioral Health envisions a community in which disabilities no longer limit potential.
Our Values:
• Providing inspirational leadership in marshaling resources to achieve our vision
• Being an industry leader in public sector service delivery
• Having talented and well trained staff that is client and mission focused
• Offering a full service continuum with a collaborative spirit
• Being the provider of choice, the employer of choice and the board of choice
Other details Job Family Assistant
Pay Type Hourly
Employment Indicator REGULAR
Apply Now
Email Alert for Help Desk Support Spec jobs in Decatur, GA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.