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Confluent
Denver, CO, United States
With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organization to create experiences and
Job Source: ConfluentKORE Software
Denver, CO, United States
Who is KORE Software? KORE Software stands as a leading innovator in business intelligence platforms, specifically designed for the sports and entertainment industries. Founded in 2002, the company has become a global leader in providing comprehensive solutions that include customer relationship management (CRM), sponsorship and partnership manage
Job Source: KORE SoftwareKORE Software
, CO, United States
** ** Who is KORE Software? KORE Software stands as a leading innovator in business intelligence platforms, specifically designed for the sports and entertainment industries. Founded in 2002, the company has become a global leader in providing comprehensive solutions that include customer relationship management (CRM), sponsorship and partnershi
Job Source: KORE SoftwareSystem Soft Technologies
Englewood, CO, United States
Job Responsibilities: ● Responsible for coordinating with vendors, customers, installation technicians regarding the install of purchased tech products ● Track and assist in scheduling technicians for multiple jobs ● Ensure installation is completed within a specified time frame or be capable of meeting deadline obligations ● Reviewing and approvin
Job Source: System Soft TechnologiesMicrosoft
, CO, United States
With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but
Job Source: MicrosoftDice
Broomfield, CO, United States
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Yoh - A Day & Zimmerman Company, is seeking the following. Apply via Dice today! Technical Support Engineer : As a Technical Support Engineer, you will take your vast knowledge of Networking technologies and help our most elite customers troublesh
Job Source: DiceConfluent
Denver, CO, United States
With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day -- we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organization to create experiences and
Job Source: ConfluentSwarmia
Denver, CO, United States
Job Overview: At Swarmia, the Technical Support Engineer plays a crucial role in providing a variety of levels of assistance to our customers. This position demands a unique combination of technical expertise and exceptional customer service skills. You will be responsible for diagnosing and resolving complex customer issues, and liaising with our
Job Source: SwarmiaDenver, CO, United States
Company Description Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.
Job Description As a Technical Support Engineer, you will be an integral part of our customer support and success. You will work on troubleshooting our platform for Dynatrace clients, working in multiple technical environments, on multiple languages, throughout the digital ecosystem. In this role you will receive continuous opportunity to learn new technology and grow as a true “technologist”.
Troubleshooting is your passion
Enterprise application support experience
You are fascinated by technical challenges and think outside the box
Enjoy being creative and show a high-energy with a passion for winning
Strong communication and presentation skills
Self-motivated with a strong work ethic
Hands-on team player and proactive person of action
Passion for exchanging knowledge with other colleagues and suggesting product improvements
Qualifications Minimum Requirements
4+ years of related technical work experience such as systems administration, devops, site reliability, etc.
4+ years of experience with usage and mid-level administration of Windows and Linux operating systems.
4+ years of experience with CLI
4+ years of experience working with SaaS applications and infrastructure
Bachelor's degree or relevant technical support related experience or training
Preferred Skills and Experience
Ability to complete Dynatrace Associate Certification within 6 months of hire
3+ years of related technical work experience (ex: sysadmin/devops, support, etc.)
Experience with software support and troubleshooting
Demonstrated experience and comfort with small to medium group customer contact, including application specialists, architects, developers, and mid- to senior-level management, via email, chat or video conferencing applications
Ability to display an understanding of networking and protocols such as TCP/IP, HTTP, DNS, SSL, and BGP, as well as diagnostic tools such as Wireshark, HTTPWatch and Fiddler
Current relevant industry certifications (ex. LFCS, CompTIA Network+, Cisco CCNA, etc.)
Familiar with one or more cloud platforms such as AWS, Azure, and Pivotal Cloud Foundry
Exposure to Java, Python, or other programming languages
Exposure to NoSQL database platforms such as Elasticsearch and Cassandra
Experience with ticketing and collaboration management tools such as Zendesk, Jira, and Confluence
This position will work in a 2- day per week Hybrid Schedule from the Denver office.
Additional Information DOE, annual salary is $85K - $95K plus Health, Dental, Life, STD, LTD, 401k, PTO. Total compensation may vary depending on candidate experience, education and location.
All your information will be kept confidential according to EEO guidelines.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish.EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.
Email Alert for Technical Support Engineer jobs in Denver, CO, United States
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