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Genesys
, CO, United States
Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, person
Job Source: GenesysSwarmia
Denver, CO, United States
Job Overview: At Swarmia, the Technical Support Engineer plays a crucial role in providing a variety of levels of assistance to our customers. This position demands a unique combination of technical expertise and exceptional customer service skills. You will be responsible for diagnosing and resolving complex customer issues, and liaising with our
Job Source: SwarmiaTecton Corporation
Denver, CO, United States
As a Technical Support Engineer at Tecton, you're instrumental in ensuring clients' seamless use of the company's machine learning operations (MLOps) platform. Your main focus is providing expert technical assistance and troubleshooting guidance to customers, swiftly addressing any issues they encounter while utilizing Tecton's platform. This invol
Job Source: Tecton CorporationConfluent
Denver, CO, United States
With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day -- we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organization to create experiences and
Job Source: ConfluentMicrosoft
, CO, United States
With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but
Job Source: MicrosoftDynatrace
Denver, CO, United States
Company Description Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more secur
Job Source: DynatraceKORE Software
, CO, United States
** ** Who is KORE Software? KORE Software stands as a leading innovator in business intelligence platforms, specifically designed for the sports and entertainment industries. Founded in 2002, the company has become a global leader in providing comprehensive solutions that include customer relationship management (CRM), sponsorship and partnershi
Job Source: KORE SoftwareConfluent
Denver, CO, United States
With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organization to create experiences and
Job Source: ConfluentEnglewood, CO, United States
Job Responsibilities:
● Responsible for coordinating with vendors, customers, installation technicians
regarding the install of purchased tech products
● Track and assist in scheduling technicians for multiple jobs
● Ensure installation is completed within a specified time frame or be capable of
meeting deadline obligations
● Reviewing and approving photos of installed equipment and materials
● Provide basic reporting recaps for all installs to ensure overall improvement in
processes
● Responsible for conducting site surveys
● Resolve routine to complex customer problems through telephone discussions,
remote desktop tools, live chat, and email.
Preferred Experience
● Previous roles in cabling installation extremely valuable
● Experience in help desk or a call center environment
● Experience with Google docs, spreadsheets, email and excel
● Solid computer skills and an aptitude for learning new software
● Proactive thinker
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Email Alert for Technical Support Engineer (IT) jobs in Englewood, CO, United States
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