Director, Sales

Englewood, CO, United States

New Home Co. is a new generation homebuilder focused on the design, construction and sale of innovative and consumer-driven homes in major metropolitan areas in Arizona, California, Colorado, Oregon and Washington. NEW HOME was named 2019 Builder of the Year by Professional Builder and is a multi-year recipient of "The Eliant" for Best Overall Customer Experience in the multi-divisional builder segment.

At New Home Co we believe that PEOPLE matter. The strength of our homes is built upon a foundation of focused, energized, visionary and dedicated team members. Our goal is to provide a workplace that supports you in doing the best work of your life.

Check out NWHM's 2023 Corporate Sustainability Report

Position Title: Director, Sales

Position Summary

To ensure homes are sold at the established sales price and velocity while generating high levels of customer satisfaction and to ensure the performance and success of the sales team through the implementation of established policies and procedures.

Job Duties:

Sales-Related Documents and Paperwork:

Assemble, update and maintain all purchase documents and disclosures for use by the sales counselors in order to provide the broadest legal protection for the company.

Work closely with the Division President to determine home prices based upon market research and in accordance with the financial goals and objectives of the approved Business Plan.

Ensure the accurate preparation of all reports documenting sales, traffic, etc. in accordance with established time frames.

Analyze sales performance according to the established company measurement standards.

The Sales Process:

Assist sales counselors in resolving any issues which arise during the buying process including loan qualifying and contingency problems.

Facilitate the resolution of buyer concerns involving the appropriate departments as necessary.

Work closely with Design and Project Management to review pre-plot options and upgrades when necessary.

Assist the sales team in the communities on weekends as appropriate.

Ensure model homes are maintained in "near perfect" condition at all times.

Conduct monthly sales meetings to celebrate successes, address challenges and discuss ways to improve the sales process.

Competitive Analysis:

Analyze the competition (both new home sales and resales) on a regular basis and provide upper-level management with reports and recommendations.

Seek new and innovative products, processes and services to continuously improve home offerings to the luxury buyer in order differentiate New Home Co. from the competition.

Continually assess the appropriateness of the division's competitive position in relation to product, pricing and financing.

Generate market and pricing analysis during the land acquisition process.

Management Philosophies and Practices:

Promote activities which communicate, facilitate and demonstrate the company vision, values and Systems of Excellence.

Assist the company in the continuing pursuit of leading-edge management principles and philosophies.

Communicate the company's and the division's goals to team members in order to achieve all established objectives.

Maintain a focus on the personal and professional growth of team members and recognizing the importance and contribution of every team member.

People Management:

Recruit and select well-qualified, high potential team members for the sales department.

Continuously educate and train department team members to ensure they are capable of performing all aspects of their position.

Conduct quarterly Growth Reviews on department employees and develop internal or external training opportunities for any identified areas of potential improvement.

Handle any performance problems in accordance with the established Performance Improvement Plan process.

Effectively delegate problem solving and decision making authority to the appropriate department team members and follow-up to ensure satisfactory outcomes are achieved.

Strive to achieve a high level of job satisfaction for all team members and create a motivating environment for each employee.

Provide leadership to sales and marketing team members by modeling the company values, vision and operating principles.

Monitor monthly management reports on pertinent employee data.

Develop sales compensation and incentive programs and communicate to management prior to implementation.

Communicate with each sales counselor on a weekly basis to review and track prospects.

As necessary, handle terminations in accordance with the established procedure.

Managerial Responsibility

Does this position supervise other employees? Yes

Position Qualifications

Education

A Bachelor's degree with emphasis in real estate, management, or related areas preferred.

Credentials/Certifications

N/A

Experience

Research experience in evaluating market conditions and pricing boundaries.

8+ years progressively responsible experience in the new home sales environment

Skills

Demonstrated knowledge and progressively responsible experience sales, marketing, escrow and supervision.

Ability to perform the essential functions of the job in accordance with corporate requirements and professional business practices.

A complete understanding of how activities impact profits and losses in a home building company along with strong analytical skills and the ability to focus on issues which may adversely impact financial results.

Strong organizational skills, people skills, management abilities and strategic planning skills.

Ability to work effectively with the pressures of meeting budgets and schedules.

Ability to identify and resolve issues, establish priorities and achieve desired outcomes.

Strong oral and written communication skills.

Must be computer literate, with experience in Windows, and Excel preferred.

Must be detail-oriented, able to multi-task and possess a high level of organizational skills.

Must be able to effectively delegate decision making and problem solving authority, communicate clear performance expectations and desired results, monitor performance and outcomes, and provide ongoing feedback to team members.

Base Salary: The expected base salary range for this position is between $170,000 to $190,000 per year, depending on experience and skillset. Base Salary is paid bi-weekly, every other Friday. Additionally, this position is eligible for an annual bonus based on divisional and individual performance.

Benefits: In addition to competitive medical, dental and vision coverage, The New Home Company provides comprehensive benefits to eligible team members and their dependents, generous paid time off policies, like vacation, holidays, sick leave, jury duty, and bereavement; paid disability, parental and military leave; company-sponsored and voluntary term life, AD&D, and short- and long-term disability insurances; a 401(k) retirement plan with bi-weekly employer matching of 50% up to the first 8% of team member contributions; as well as a wellness incentive program.

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Similarly, the work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activities

The activities that are essential to performing the position duties include:

Bending

Climbing

Lifting: From 1 (lbs) to 15 (lbs)

Reaching

Seeing: Full Color Vision

Standing

Sitting

Walking

Hearing

Repetitive Motion (i.e. Gripping)

Typing

Talking

Environmental Factors

The environmental factors involved with the job duties and work location include:

Normal Office

Hard Hat Required

Eye Protection Required

Respiratory Protection Required

Hearing Protection Required

Steel Toe Boots Required

Traversing Uneven Terrain

Noise Level: Low to Moderate (Corporate/Sales Office Environment)

New Home Co. retains the discretion to add or change job duties at any time.

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