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Clarity Technology Solutions
Plain City, OH, United States
** Please note the position is in Plain City, Oh and requires the person to be local to our office. Hours: Weekdays (8:30-5) Occasional evenings or weekends for customer migrations Client Demographics Small businesses: 20-100 employees Some travel required to clients located in Central Ohio, counties to include: Union, Delaware, Logan, Morrow, Fran
Job Source: Clarity Technology SolutionsCreative Financial Staffing
Worthington, OH, United States
Help Desk Specialist Onsite Summary: Provide desktop/laptop, mobile device, and application support to end-users. Responsibilities include customer service, incident management, issue resolution, system administration, inventory management, and documentation. Key Responsibilities: Provide Tier 1 and 2 support for hardware, software, and applicatio
Job Source: Creative Financial StaffingColumbus Zoo Family of Parks
Powell, OH, United States
Overview Provide quality first contact support for the organization's technology infrastructure, and assist users with issues related to software, computers, mobile devices, point-of-sale, peripherals, and other similar devices. Responsibilities Provide technology support for a broad array of technologies including, but not limited to, point-of-
Job Source: Columbus Zoo Family of ParksVertiv
Westerville, OH, United States
POSITION SUMMARY This position provides technical support for the installation, commissioning, and service of all Thermal products. Support investigation of equipment failure and develop corrective actions. Devise service procedures and perform technical reviews of warranty claims. The position liaison with the Field Operation team, quality, and en
Job Source: VertivBrooksource
Columbus, OH, United States
As a Service Desk Analyst for Brooksource's Private Aviation Client, you will be responsible for troubleshooting application or device problems; determine if solution is known and publish resolutions or workarounds in Service Now Incident, Problem or Knowledge management. As the Service Desk Analyst, you will provide tiers one/two/three support for
Job Source: BrooksourceUnite Us
Columbus, OH, United States
**Network Hub Support Specialist** at Unite Us Columbus, Ohio **About the Role**: The Unite Us Network Hub Support Specialist is responsible for supporting their community by utilizing the Unite Us Platform and offering the support and guidance needed to provide quality care coordination. You play a dual role that interacts directly with clients se
Job Source: Unite UsBath & Body Works
Columbus, OH, United States
Stores Technology Support, Specialist Brand: Bath & Body Works Location: Columbus, OH, US Location Type: Hybrid Job ID: 04BKK Job Area: Information Technology Employment type: Full-time Description At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptiona
Job Source: Bath & Body WorksHumana
Columbus, OH, United States
Become a part of our caring community and help us put health first **This position requires ONSITE presence for our Arlington, VA (Rosslyn) location and will require travel. This role will not fund relocation assistance. ** **This role requires a minimum of 25% travel and at times, short notice travel. ** The Lead Technology Support Specialist e
Job Source: HumanaColumbus, OH, United States
Position: IT Support Specialist Tier 1 Location: Columbus, OH Job Id: 3899
of Openings:
2 Position: IT Support Specialist Tier 1 Location: Columbus, OH Brand: Corporate Segment: IT Summary: The IT Support Specialist will be responsible for maintaining high customer service standards to internal associates by utilizing procedures, policies, and standards to assist end users with troubleshooting computer, mobile device and printer issues that they are experiencing in a variety of locations. Essential Duties and Responsibilities: Provide support for all Information Technology products and services including but not limited to, answering questions, troubleshooting problems, teaching, or instructing customers regarding software or hardware functionality, and communicating policy. Identify, diagnose, and effectively resolve technical issues both local and remote via phone, chat, ticket, or email. Engage in research and in-depth troubleshooting when necessary. Record information in the company's ticketing system and update Support Desk tickets with appropriate entries of activity. Close tickets with resolution upon completion. Resolve Tier 1 Support Desk tickets. Elevate more complex and/or higher priority problems to the Tier 2 support group for resolution. Configure, troubleshoot, upgrade, and decommission end user IT related equipment including, but not limited to, Desktops/Laptops, Printers, Mobile Devices, Mitel Phones Other duties outlined by management. Minimum Qualifications: An associate degree in technology field or 3 years experience in a similar position. A+ certification Demonstrated success in establishing goals, objectives, and change management plans. Strong communication and collaboration skills. Expertise and training in providing technical support. Perform a wide variety of duties and responsibilities with accuracy and speed under pressure of time sensitive deadlines. Perform multiple tasks simultaneously, including handling interruptions, and return to and complete tasks in a timely manner. Demonstrate integrity, ingenuity, and inventiveness in the performance of assigned tasks. Ability to easily adapt to and learn new technologies. Perform duties and responsibilities independently. Must possess positive, professional interpersonal skills. Desired Qualifications: Network + / Security+ / ITIL Foundation Certification are a plus, but not required. Technical Skills: Understanding of PC Operating Systems operation, maintenance, repair, and installation. Knowledge of software installation, network troubleshooting, and web-based applications. Windows Registry Common Plugins and Browsers Antivirus and Anti Mal-Ware applications At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within, we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business forward. For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise and services at the lowest possible costs. Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational company. Perks of Working with OTC Industrial Technologies: As part of the OTC family, you'll enjoy competitive compensation and a comprehensive benefits package that includes medical, dental, and vision care coverage and a 401(k) savings plan - A
Email Alert for IT Support Specialist Tier 1 jobs in Columbus, OH, United States
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