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Sr. Account Manager

New York, NY, United States

AdRoll is seeking a Senior Account Manager to support and manage our customers. This is a great opportunity to become part of a dynamic, high performing team, as well as make an impact in the growth of our company. This role is responsible for supporting and growing existing business and you will be instrumental in providing consultative value to our existing customer base through strategy development and product adoption by understanding their fundamental business needs.

This role is Hybrid and open in our New York City location.

Unsure that you check all the boxes? You should still apply! We'll review your application for other opportunities. We're always on the lookout for talented people and we're committed to developing each employee's career with over 1,800 training classes offered every year.

The impact you'll make:

You will be responsible for leading and growing a portfolio of AdRoll's existing advertisers and use performance data in creative ways to drive product adoption, upsells/cross-sells, and client retention

Foster and strengthen relationships with clients at the highest levels of organizations (Director, VP, C-suite) through email, phone, in-person meetings

Provide consultative and strategic marketing guidance for clients to help achieve their business growth goals

Be able to evaluate and optimize marketing channels based on metrics such as return on ad spend, cost per acquisition, new customer acquisition engagement, and assist with increasing the lifetime value of our clients' customers

Work closely with sales support teams across Solutions Engineering, Dynamic Creative, and Optimization departments to optimize and troubleshoot online advertising campaigns as well as Onboarding teams with a shared goal of development, retention, and growth in new partnerships

Partner with the Product team and consistently surface client feedback

Skills you'll bring:

Bachelor's degree in Marketing or related field required

Minimum of 5 years sales or account management experience, preferably in a MarTech or SaaS company

Data driven with very strong analytical and reporting skills

You have knowledge of the latest industry trends within AdTech and MarTech

Exceptional written and verbal communication skills

You're a self starter with a solutions oriented attitude

Extremely organized and experienced in managing/prioritizing a high volume of tasks

You are passionate about collaboration and working cross-functionally with a host of different teams

Adaptive to change and have the ability to learn quickly

You're able to work at least one day per week in our New York City office

Benefits and perks:

Competitive salary and equity

100% employee coverage for medical, dental and vision premiums

Short and long term disability benefits at no cost to the employee

Basic life and AD&D insurance at no cost to the employee

401K Plan (Pre-tax and Roth)

4 weeks of paid time off and work/life balance

Up to 12 weeks of paid family leave (care for a family member, bond with a new child, etc.)

Up to 6 weeks of paid disability leave (up to 12 weeks for pregnancy disability leave)

Join a community of fellow Rollers as a member of one of our Employee Resource Groups

Ample opportunities to volunteer with local organizations with NextRoll Gives Back

For additional benefits not mentioned, visit our Careers page

Additional Information:

Minimum salary of $99,000 to maximum salary of $121,800 + bonus or commission (if applicable) + equity + benefits. On-target earnings are 50% of base and will be paid quarterly based on achievement of sales targets.

The range provided is NextRoll's reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors

About AdRoll:

AdRoll is a marketing and advertising platform that helps B2C businesses grow revenue and optimize multi-channel campaign performance. Make web ads, social ads, and email work together and more effectively run, measure, and optimize your marketing efforts. Powered by industry-leading automation and personalization, the AdRoll platform's machine learning analyses real-time advertising data to drive traffic and sales. AdRoll helps customers generate more than $246 billion in sales annually and has been used by over 140,000 brands since 2006. AdRoll is a division of NextRoll, Inc. Get started today at www.adroll.com.

We are committed to building diverse teams of "Rollers" and are proud to be an equal opportunity employer. Learn more about our DEI impact via our DEI Annual Report on our Culture page. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request reasonable accommodation, contact [email protected].

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