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Repisodic
Philadelphia, PA, United States
Repisodic provides the leading hospital discharge automation platform to health systems across the US. We help health system care management teams Plan, Engage and Place patients in post-hospital care upon discharge from a hospital visit. About the Customer Service Representative Position We are looking for a motivated and customer-focused individu
Job Source: RepisodicTaskRabbit
Philadelphia, PA, United States
About the Role We are seeking a Customer Support Representative who will focus on handling partner and customer queries while ensuring a one-touch resolution experience. This role involves monitoring daily deliveries from fulfillment to completion and providing assistance to our users along the way. You will report to the Senior Supervisor, Partner
Job Source: TaskRabbitTherapyNotes
Horsham, PA, United States
About TherapyNotes TherapyNotes is a national leader in behavioral health Practice Management and Electronic Health Records (EHR) software. Our software-as-a-service (SaaS) solution is at the forefront of innovation, seamlessly integrating patient scheduling, medical records, billing, and electronic claims to revolutionize how mental health profess
Job Source: TherapyNotesHolman Inc
Maple Shade, NJ, United States
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewardin
Job Source: Holman IncRSP Events
Philadelphia, PA, United States
We are seeking a Retail Customer Service Representative to help take our client's retail marketing and advertising campaigns to the next level. The role will be an integral part of our event marketing and promotions team in order to help raise awareness for assigned brands. Want to make a positive impact on the event marketing industry? We are chan
Job Source: RSP EventsAutoFi
Philadelphia, PA, United States
**Customer Support Representative (Remote)** Philadelphia, PA / Customer Support / Full Time **About AutoFi:** Founded in 2015, AutoFi is an e-commerce software platform that connects an auto dealers customers to a network of lenders, allowing car buyers to purchase and finance a car entirely online. Our mission is to become the industry standard c
Job Source: AutoFiRPI Philadelphia
Philadelphia, PA, United States
Rocksteady Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our lofty goals. T
Job Source: RPI PhiladelphiaRPI Philadelphia
Philadelphia, PA, United States
Rocksteady Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our lofty goals. T
Job Source: RPI PhiladelphiaPhiladelphia, PA, United States
Empire Management Group is an outsourced marketing agency looking for a full-time Entry Level Customer Support Representative to join our Philadelphia office on a permanent basis.
You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers across our client portfolio.
This role offers you the opportunity to work in a national firm that offers excellent career progression.
Essential Skills:
Clear written and verbal communication skills
1+ years of prior experience is preferred
Strong relationship management skills
Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
Business acumen in the marketing and client relations field is preferred
Must understand and comply with applicable regulations and standard operational procedures
Must ensure that all transactions are executed properly and meet compliance guidelines
Core Responsibilities:
Provide high-quality service to each of our clients
Maintain client confidentiality at all times
Manage daily client transactions and inquiries accurately, within established deadlines, operating within our Standard Operational Procedures
Research, follow-up and resolve client inquiries and problems through effective interaction with clients, customers and product specialists
Communicates clearly with staff in a timely and professional manner
Identify cross-sell opportunities and escalate to our sales team and product partners in order to close or provide advice to the client
Verify and maintain data quality
Email Alert for Customer Support Representative jobs in Philadelphia, PA, United States
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