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Julius Silvert, Inc
Philadelphia, PA, United States
Our company has been providing local restaurants with the finest ingredients available since 1915. Located in Philadelphia, we are a family-owned food wholesale distribution company. In the past several years we have experienced tremendous growth and we are currently looking to add to our team. We recognize that a quality team is vital to support o
Job Source: Julius Silvert, IncJetro Restaurant Depot
Philadelphia, PA, United States
From $15.43 - $16.20 Position Title: Customer Service Manager Department: Sales Supervisor: Branch Manager FLSA: Non-exempt Position Summary: Responsible for providing professional and effective customer service to new and existing customers by utilizing in-depth knowledge of company products to increase store sales, assist in product select
Job Source: Jetro Restaurant DepotGrifols
Philadelphia, PA, United States
Customer Care Manager Philadelphia , Pennsylvania **Join our team today as a** **Donor (Customer) Care Manager** **where you will have direct responsibility for designing, managing and maintaining customer (our plasma donors!) success solution and technology to drive customer retention, reduce churn, and increase customer satisfaction. A cust
Job Source: GrifolsAvature
Philadelphia, PA, United States
Customer Service Manager – Germantown, W As a Customer Service Manager (CSM), you will define the strategy and business plan for front end operations, manage and lead a customer service team, and support strategic initiatives for the plant and the company. As a CSM, you will partner with production, shipping, management, and customers to achieve op
Job Source: AvatureJulius Silvert Inc
Philadelphia, PA, United States
We are currently recruiting a dedicated Customer Service Manager. This role will be perfect for a customer service manager experienced within the food distribution industry! We are looking for the right candidate who has had 3-5 years of experience working as a customer service lead or in a management position. The primary purpose of the Customer S
Job Source: Julius Silvert IncJulius Silvert
Philadelphia, PA, United States
Job Description Job Description Our company has been providing local restaurants with the finest ingredients available since 1915. Located in Philadelphia, we are a family-owned food wholesale distribution company. In the past several years we have experienced tremendous growth and we are currently looking to add to our team. We recognize that a
Job Source: Julius SilvertHighmark Health
Philadelphia, PA, United States
JOB SUMMARY This role is primarily remote, but the person needs to live within the 5-county region of Philadelphia, PA This job partners with assigned Client Managers to maintain and grow existing business and ensure that positive account relationships are maintained. The incumbent assists in the preparation of proposals, meeting materials and/or s
Job Source: Highmark HealthPhiladelphia PA
Philadelphia, PA, United States
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City
Job Source: Philadelphia PAPhiladelphia, PA, United States
Location: PHL AIRPORT GROUP 2 (PHL-TGR2)
Additional Locations: None
Requisition ID: 55701
****Intro****
****Why you'll love this job****
* ?? This job is a member of the Hubs & Gateways Team or Stations within the Customer Experience Division.
* Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience.
****What you'll do****
* ?Drives operational excellence
* Creates an environment that cares for our frontline team members and celebrates the team successes
* Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies
* Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service
* Coaches and mentor's frontline team members in skill development, customer service elevation and company culture behaviors
* Promotes an environment of mutual respect and trust between frontline team members
* Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity
* Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance
* Assesses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels
* Ability to work extra hours when there are operational needs
* Ability to work rotating shifts including weekends, holidays and days-off
****All you'll need for success****
**Minimum Qualifications- Education & Prior Job Experience**
* ??High School diploma or GED equivalency
**Preferred Qualifications- Education & Prior Job Experience**
* ??Previous airport customer service experience
* 2 years' experience leading others
* Knowledge of company policies and procedures and functional automation applications
**Skills, Licenses & Certifications**
* ??Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment
* Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
* Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
* Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action
* Strong decision-making skills
* Ability to work independently as well as collaboratively
* Ability to work under demanding operational conditions
* Ability to prioritize and execute with a sense of urgency and preciseness
* Ability to use sound business judgment to resolve issues with internal and external customers
* Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
* Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
* Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement
****What you'll get****
Feel free to take advantage of all that American Airlines has to offer:
* Health Benefits: On day one, youll have access to your health, dental, prescription and vision benefits to help you stay well. And thats just the start, we also offer virtual doctor visits, flexible spending accounts and more.
* Wellness Programs: We want you to be the best version of yourself thats why our wellness programs provide you with all the right tools, resources and support you need.
* 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
****Feel Free to be yourself at American****
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Additional Locations: None
Requisition ID: 55701
**Job Segment:** Service Manager, Manager, Customer Service, Management
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Customer Service Manager, Airport Customer Care jobs in Philadelphia, PA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
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Get ready to discover your next great opportunity.