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Julius Silvert
Philadelphia, PA, United States
Our company has been providing local restaurants with the finest ingredients available since 1915. Located in Philadelphia, we are a family-owned food wholesale distribution company. In the past several years we have experienced tremendous growth and we are currently looking to add to our team. We recognize that a quality team is vital to support o
Job Source: Julius SilvertAvature
Philadelphia, PA, United States
Customer Service Manager – Germantown, W As a Customer Service Manager (CSM), you will define the strategy and business plan for front end operations, manage and lead a customer service team, and support strategic initiatives for the plant and the company. As a CSM, you will partner with production, shipping, management, and customers to achieve op
Job Source: AvatureThe School District of Philadelphia
Philadelphia, PA, United States
Customer Service Manager - ( 50021134 ) Description Title: Manager, Customer Service Department: Office of Certification and Customer Service Reports To: Executive Director, Certification and Customer Service Union Affiliation: Not Represented by a Union Salary Range: $76,230 - $96,857 For forward-thinking administrators and educa
Job Source: The School District of PhiladelphiaJulius Silvert, Inc
Philadelphia, PA, United States
Our company has been providing local restaurants with the finest ingredients available since 1915. Located in Philadelphia, we are a family-owned food wholesale distribution company. In the past several years we have experienced tremendous growth and we are currently looking to add to our team. We recognize that a quality team is vital to support o
Job Source: Julius Silvert, IncGoodwill Industries of Southern New Jersey and Phi
Philadelphia, PA, United States
Job Details Job Location Whitman Plaza Store - Philadelphia, PA Position Type Full Time Education Level High School Salary Range $16.75 - $20.75 Hourly Travel Percentage None Job Shift Any Job Category Retail Description The Customer Service Manager is responsible for the oversight, leadership and achievement for the sales floor and obtain
Job Source: Goodwill Industries of Southern New Jersey and PhiHighmark Health
Philadelphia, PA, United States
JOB SUMMARY This role is primarily remote, but the person needs to live within the 5-county region of Philadelphia, PA This job partners with assigned Client Managers to maintain and grow existing business and ensure that positive account relationships are maintained. The incumbent assists in the preparation of proposals, meeting materials and/or s
Job Source: Highmark HealthCity of Philadelphia
Philadelphia, PA, United States
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City
Job Source: City of PhiladelphiaBloomingdale's Inc.
Philadelphia, PA, United States
Are you ready to bring your amazing self to work? At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. If we are able to bring our whole selves to wo
Job Source: Bloomingdale's Inc.Philadelphia, PA, United States
From $15.43 - $16.20
Position Title: Customer Service Manager
Department: Sales
Supervisor: Branch Manager
FLSA: Non-exempt
Position Summary:
Responsible for providing professional and effective customer service to new and existing customers by utilizing in-depth knowledge of company products to increase store sales, assist in product selection, merchandising, and special requests. Receives, investigates and responds to all customer inquiries regarding products, orders and complaints.
Essential Functions:
Maintains up-to-date, in-depth knowledge of products and customer satisfaction.
Provides timely and accurate information to incoming customer order status and product information requests.
Processes customer orders/changes according to established department policies and procedures
Provides timely feedback to the company regarding service failures or customer concerns.
Partners with Field Marketing Representatives to meet and exceed customer service expectations.
Investigates and resolves customer complaints in a timely and professional manner.
Assists customers with product location and detailed information when needed.
Maintain product and customer service information using computer software such as Microsoft Word and Excel as well as industry specific software.
Other Responsibilities:
Performs other work-related duties as required and assigned.
Education, Experience and Skills Required:
Bachelor’s Degree, OR
High School Diploma or GED with at least 4 years experience in customer service, OR
Any appropriate combination of education and experience.
Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
Ability to effectively present information and respond to questions from managers, clients, and general public
Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.
Effective oral and written communication skills.
High level of interpersonal skills to handle sensitive and confidential situation and documentation.
Commitment to company values and strong customer orientation.
Computer Literacy
Work Environment:
May require occasional exposure to store areas where temperatures may be cool or cold such as the Deli Department and Freezer.
For the most part the ambient will be room temperature, lighting and traditional office equipment as found in a typical office environment.I have had the opportunity to read and discuss this job description with my supervisor. I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.
Acknowledgement:
I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.
Brand: Restaurant Depot
Address: 2950 Roberts Avenue Philadelphia, PA - 19129
Property Description: 804 - ROBERTS AVENUE
Property Number: 804
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Customer Service Manager jobs in Philadelphia, PA, United States
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