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Avature
Philadelphia, PA, United States
Customer Service Manager – Germantown, W As a Customer Service Manager (CSM), you will define the strategy and business plan for front end operations, manage and lead a customer service team, and support strategic initiatives for the plant and the company. As a CSM, you will partner with production, shipping, management, and customers to achieve op
Job Source: AvatureJulius Silvert Inc
Philadelphia, PA, United States
We are currently recruiting a dedicated Customer Service Manager. This role will be perfect for a customer service manager experienced within the food distribution industry! We are looking for the right candidate who has had 3-5 years of experience working as a customer service lead or in a management position. The primary purpose of the Customer S
Job Source: Julius Silvert IncHighmark Health
Philadelphia, PA, United States
JOB SUMMARY This role is primarily remote, but the person needs to live within the 5-county region of Philadelphia, PA This job partners with assigned Client Managers to maintain and grow existing business and ensure that positive account relationships are maintained. The incumbent assists in the preparation of proposals, meeting materials and/or s
Job Source: Highmark HealthPhiladelphia PA
Philadelphia, PA, United States
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City
Job Source: Philadelphia PAJetro Restaurant Depot
Philadelphia, PA, United States
From $15.43 - $16.20 Position Title: Customer Service Manager Department: Sales Supervisor: Branch Manager FLSA: Non-exempt Position Summary: Responsible for providing professional and effective customer service to new and existing customers by utilizing in-depth knowledge of company products to increase store sales, assist in product select
Job Source: Jetro Restaurant DepotJulius Silvert, Inc
Philadelphia, PA, United States
Our company has been providing local restaurants with the finest ingredients available since 1915. Located in Philadelphia, we are a family-owned food wholesale distribution company. In the past several years we have experienced tremendous growth and we are currently looking to add to our team. We recognize that a quality team is vital to support o
Job Source: Julius Silvert, IncBloomingdale's Inc.
Philadelphia, PA, United States
Are you ready to bring your amazing self to work? At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. If we are able to bring our whole selves to wo
Job Source: Bloomingdale's Inc.Atkore
Philadelphia, PA, United States
Customer Service Account Manager Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world. With a global network of manufacturing and distribution facilities, Atkore is a leading pro
Job Source: AtkorePhiladelphia, PA, United States
Job Description Job Description Our company has been providing local restaurants with the finest ingredients available since 1915. Located in Philadelphia, we are a family-owned food wholesale distribution company. In the past several years we have experienced tremendous growth and we are currently looking to add to our team. We recognize that a quality team is vital to support our quality products and services. With this in mind, we are continually striving to find the most qualified and committed candidates to join our team--those with a talent and passion for what they do! Apply Today!
Position Summary:
We are currently recruiting a dedicated Customer Service Manager. This role will be perfect for a customer service manager experienced within the food distribution industry! We are looking for the right candidate who has had 3-5 years of experience working as a customer service lead or in a management position. The primary purpose of the Customer Service Manager is to supervise and mentor the customer service team by teaching them best practices, providing performance reviews, offering feedback, and establishing measurable goals.
This position will work closely with the COO to ensure the Customer Service Department is running efficiently and providing our customers with timely and respectful service.
Responsibilities:
Manage daily workflow within the customer service department
Maintain an awareness of all product information, merchandise promotions, and any issues brought to the attention of the customer service team
Maintain the highest level of standards in customer service
Initiate suggestive selling of products
Supervise a team of customer service representatives including scheduling/timecard approval
Assist in the interviewing/onboarding of new customer service employees
Communicate with coworkers and management to solve problems and improve quality and service
Receive and implement customer feedback to improve quality of service
Additional duties as assigned
Qualifications:
Food/Hospitality industry experience *required*
2-5 years of experience in customer service leadership or 5+ years experience in food distribution sales
Ability to communicate with customers, ownership, and employees
Proficiency in Customer Service
Ability to multi-task and perform within a fast-paced environment
Ability to work varied hours/days as dictated by business
EEO, M/F/D/V
Our company recruits, hires, and promotes individuals without regard to race, creed, color, religion, age, gender, national origin or ancestry, marital status, sexual orientation, veteran status, or physical or mental disability unrelated to an individual's ability to perform the job, or any other status protected by law, all in accordance with applicable Federal, State or Local Laws.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental Insurance
Disability Insurance
Health Insurance
Life Insurance
Paid time off
Schedule:
Day shift
Monday to Friday
Work Location:
One location
Company's website:
www.juliussilvert.com
Work Location: Philadelphia, PA
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Customer Service Manager jobs in Philadelphia, PA, United States
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