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Revenue Operations Manager

Mountain View, CA, United States

About Lily AI: Lily AI is a female-founded retail AI company empowering retailers and brands by bridging the gap between merchant-speak and customer-speak. Leveraging computer vision, natural language processing, machine learning, and vertical-specific large language models (LLMs), Lily AI enhances customer shopping experiences by injecting consumer-centric language throughout the retail technology ecosystem. Interoperable with leading eCommerce platforms, Lily AI maximizes existing tech investments to deliver upwards of 9-figure revenue lift through improved product attribution, enhanced discovery, and higher customer conversion. Learn more at www.lily.ai. Overview: We are seeking a passionate and entrepreneurial Revenue Operations Manager to join our dynamic team. The Revenue Operations Manager will play a pivotal role in optimizing our revenue generating process and ensuring alignment between sales, marketing, and customer success teams. This position offers an exciting opportunity to contribute to our company's growth and success.Our team is growing and if you're looking to join a group of outstanding professionals, focused on delivering a truly people first culture that's based on empathy, while having some fun along the way, this may be the place for you. We offer highly competitive compensation and benefits, along with work/life flexibility in today's post-Covid world. In this role, you will: Be an early member of the Sales Operations team, you will be responsible for many aspects of the performance, strategy, and alignment of Sales Operations in the company

You will help to oversee operations and strategic growth of the Go-To-Market (GTM) org

Work with Executive and Leadership teams to optimize existing revenue models and create new revenue streams using strong data interpretation skills to guide the strategy

Create strategies that drive all teams within the Go-To-Market umbrella to work cohesively and maximize revenue

Work with Finance Leadership to create yearly capacity and headcount plans

Manage operating rhythms such as weekly reviews, forecasts, KPI reviews, and OKRs

Work with Sales and Marketing Leadership to create and implement system improvements, territory planning, reporting dashboards, and more

Manage Sales Operations sprints and project management reviews

What we consider critical for the role: 5+ years of Sales Operations, Revenue Operations, Marketing Operations, or similar in a SaaS focused company

Experience working directly with senior leadership and executive teams

Strong knowledge of Hubspot, Salesforce, system applications, and some experience in systems such as Outreach, ZoomInfo, Bizible, 6Sense, LeanData, etc

Previous senior analyst experience in sales, marketing, or revenue operations

Experience ideating, developing and implementing RevOps strategies

Proven ability to find, recommend and implement needle moving changes

Experience in process design and optimization across marketing and sales

Currently, we are hiring from the following states—(candidates must be in current residence or open to relocating):California Florida

Georgia

Illinois

Massachusetts

Minnesota

Nevada

New Jersey

New York

North Carolina

Rhode Island

Tennessee

Texas

Virginia

Washington

Utah

Compensation is competitive and will be determined based on a combination of experience, seniority, internal, external equity and location. For some context: this position in the US would pay between $121,000 - $161,000 U SD per year, depending on experience and seniority. In other regions, compensation will be adjusted for local currency and local market rates. Lily AI compensation policy is calculated with a focus on equity and where employees can thrive.

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