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Office Manager

Boston, MA, United States

Job description

Overview:

Dental office currently looking for a Dental Office Manager for our Allston, MA office. The Office Manager will have a main focus on presenting Treatment Plans alongside other Management duties. The best candidate for this position must have experience in sales! Dental, and Treatment Plans are preferred. Must speak fluent Spanish.

Pay: $55,000-$62,000/yr. based on experience + performance bonus. Must have dental experience.

Schedule: Mon 9-6, Tue 10-7, Wed 8-3, Th 10-7, Friday 8-2, and every other Saturday 9-3

Responsibilities:

Consultations - Accept hand-off from the Doctor and acknowledge comments and/or concerns communicated by the Doctor and patient to ensure patient says yes to care; review the Patient Verification Form for existing patients; execute patient consults to ensure patients understand Doctor's prescribed treatment plan; conduct consults according to company policies; enter and update patient treatment plans at the direction of the treating Doctor using the company operational system.

Business Operations - working with Doctors to optimize patient schedule and flow; ensure patients are scheduled according to Doctor's scheduling preferences; partner with the organization's practice support center to appoint patients with a sense of urgency, ensuring access for walk-in and emergency patients; update treatment plan information in company system at the direction of the treating Doctor; collect and post patient payments.

Patient Advocacy - Educate patients regarding insurance benefits and affordable payment options including third-party lending; partner with the Doctor and patient to facilitate the patient completing the Doctor's prescribed treatment plan; uncover and address patient's barriers for completing treatment; alert the Doctor when patient has clinical questions; follow-up with patients during subsequent visits to schedule open treatment.

Administrative Support - Assist in maintaining schedule audits; monitor and take action on credit and AR reports; assist with IVF completion and patient checkout.

Company Benefits include: Medical, Dental, Vision, 401k match, Aflac, and more.

Job Type: Full-time

Salary: $55,000.00 - $62,000.00 per year

Benefits: 401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Schedule: 8 hour shift

Monday to Friday

Weekend availability

Supplemental pay types: Bonus pay

Education: Associate (Required)

Experience: Dental Management: 2 years (Required)

Dentrix: 1 year (Preferred)

Language: Spanish (Required)

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