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SecuriGence LLC
Arlington
Job Description Job Description Job Title: Tier II Help Desk Analyst Location: Arlington, Virginia Clearance Level: Secret Clearance Summary We deliver essential technology services to our customers in support of their missions to sustain the national security and provide services to our nation. SecuriGence is seeking a Tier 2 Help Desk Analy
Job Source: SecuriGence LLCFor Your Information Inc
Herndon, VA, United States
The Help Desk Support Technician is responsible for supporting and maintaining the operations status of all clients and mobile devices and peripherals for the organization. This individual will work closely with other members of the Information Technology Team (Network, Software Development, Unix, and Windows). The individual will perform administr
Job Source: For Your Information IncEagle Technologies Inc
Arlington, VA, United States
Company Introduction: Eagle Technologies, Inc. is an innovative information technology company that designs, develops, and manages solutions for government and corporate clients. We deliver end-to-end solutions designed and implemented to meet each client's specific and unique requirements, leveraging their existing investments while laying the gr
Job Source: Eagle Technologies IncSPN Solutions Inc
Fairfax, VA, United States
Job Title Help Desk Technician Tier III Job Type Full-time Category Information Technology Location FAIRFAX - , VA 22030 US (Primary) Education High School Travel 0 - 10% Job Description Position: Helpdesk Tier III Location: Fairfax, VA [Travel locally within the State of Virginia] Citizenship: US Citizens or US Permanent Resident
Job Source: SPN Solutions IncSecuriGence LLC
Arlington
Job Description Job Description Job Title: Tier 1 Help Desk Analyst Location: Arlington, Virginia Clearance Level: Secret Clearance. Top Secret Preferred. Summary We deliver essential technology services to our customers in support of their missions to sustain the national security and provide services to our nation. SecuriGence is seeking a
Job Source: SecuriGence LLCAssyst
Arlington, VA, United States
ASSYST is seeking a Help Desk Analyst to provide tier 1 support via phone, portal, and email submitted Incident and Request tickets for our client at Arlington, VA. Job Location: Arlington VA (Hybrid) Job Schedule: 7AM to 4PM and 8AM to 5PM, Monday thru Friday (40 hours a week) Job Type: C2C/Corp to Corp or1099 Hourly Responsibilities: D
Job Source: AssystGet Me the Gig
Arlington, VA, United States
Job Description Location: Hybrid EST Time Zone US Citizens or LPR candidates only Work hours per week: 40 The position is for a 40-hour work week, Monday thru Friday 7am - 5pm EST (Hours may fluctuate between two shifts) We are looking to hire a Tier-1 Help Desk Analyst to respond to phone, portal, email submitted Incident and Request tickets f
Job Source: Get Me the GigDane
Chantilly, VA, United States
Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Job description At DANE our ability to retain employees is a testament to how we treat, value, and support our incredibly smart, talented, and courageous staff. We offer aggressive PTO from day one, multiple benefits and learning opportunities
Job Source: DaneChantilly, VA, United States
Help Desk Tier I&II
Chantilly, VA
MUST:
Active Top Secret clearance is required
3-5+ years of Help Desk Tier II experience
5+ years of installing, maintaining, repairing desktop operating systems
5+ years of troubleshooting business applications, desktop computer hardware, peripherals, and printers.
Security +CE is nice to have but not required
Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push and pull carts loaded with equipment.
Bachelor's degree & is required or 9 years of equivalent experience
DUTIES:
Install desktops, portable computers, peripherals, and software products for networked, classified and unclassified, and standalone environments.
Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures.
Provide users with information, guidance, and instruction on use of desktop and portable computer hardware and software.
Analyze and assess customer service requests and provide prompt technical solutions.
Conduct IT audits as assigned, in compliance with policies governing the administration, utilization, and acquisition of desktop and portable computer products.
Prepare progress/status reports and submit to team leads as required.
Utilize trouble-ticketing software for opening/updating/closing tickets in a timely and appropriate manner.
Identify and document areas for process improvements.
Contact and effectively communicate with users by telephone, electronic communications, or in person.
Prepare equipment for reuse or surplus of property actions.
Provide technical support for customers assigned to remote locations as required.
Perform software and hardware upgrades and installations involving multiple computers, printers, multi-printers, and peripherals.
Coordinate the disassembly and reinstallation of IT equipment in support of office relocations and new buildings/locations.
Progression Inc. is an equal opportunity and affirmative action employer. Progression Inc. is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.
Email Alert for Help Desk - Help Desk Tier II jobs in Chantilly, VA, United States
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