National Account Manager- Service
Atlanta, GA, United States
Group Presentation
With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €8 billion in the fiscal year 2018/2019. Over 1,000 locations around the world provide an extensive network that guarantees closeness to customers. After building its position as one of the world’s leading elevator companies in a mere 40 years’ time, TK Elevator became an independent company in August 2020. The company’s most important business line is its service business, with approximately 1.4 million units under maintenance and over 24,000 service technicians globally. The product portfolio covers commodity elevators for residential and commercial buildings to cutting-edge, highly customized solutions for state-of-the-art skyscrapers – such as One World Trade Center in New York. In addition, it also consists of escalators and moving walks, passenger boarding bridges, stair and platform lifts, as well as tailored service solutions such as MAX, the industry’s first cloud-based digitally enhanced maintenance solution – thus covering a broad spectrum of urban mobility.
Company Presentation
Your Responsibilities
The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced National Account Manager- Service in Atlanta, GA.
Responsible for successfully bidding and securing new national account contracts and developing and maintaining strong relations with existing national account customers, promoting organic growth and maintaining existing business.
ESSENTIAL JOB FUNCTIONS:
Building strong customer relationships and maintaining market movement and competitor’s positions and strategies.
Reviews proposed client contracts, carefully review with the branch all specs and labor with operations department for completeness and accuracy and ensuring that jobs will be profitable for the branch. Work closely with the branch and develop a price strategy.
Presents bids to customers. Will need to be able to explain cost factors, while emphasizing the features and benefits of a national relationship with TKE
Conducts customer follow-up on all RFP proposals.
Upon customer’s acceptance, coordinates contract roll-out packages through the branch approval process and assigned national coordinator.
Visits building sites when necessary and works with local TKE branch to ensure customer’s needs are being met along with all contractual obligations.
Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods.
Prospects and develops new national accounts.
Your Profile
EDUCATION & EXPERIENCE:
Bachelor’s Degree or 3-5 years of related experience or training or an equivalent combination of education and experience
Ability to read and interpret architectural and/or blueprint/drawings preferred.
Experience with customer service, sales and office administration necessary.
CRM systems experience.
Strong customer service focus.
Excellent communication skills, both written and verbal.
A cultivated attention to detail.
Strong computer skills.
Strong Microsoft Excel and PowerPoint abilities
Background in facilitating large scale projects involving a multitude of people and documentation.
Experience with facilities management.
Requires a valid driver’s license and a satisfactory Motor Vehicles Report.
Contact Details
To apply to a position, please click on the Apply Now button.
For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.
[email protected]
Your Benefits With Us
We Value Diversity
TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevatoror call 1-844-427-5461.
Employer seals
#J-18808-Ljbffr