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Marathon TS
San Francisco, CA, United States
Help Desk Support Services McClellan, CA Position Responsibilities: Under general direction, provide 24/7 phone and on-site support for personnel and phone/remote desktop support for remote and TDY personnel. Support will cover a wide range of desktop hardware and software, common IT services, and specific applications on all unclassified and clas
Job Source: Marathon TSMotion Recruitment
San Francisco, CA, United States
Desktop Support -San Francisco based with travel to Palo Alto Summary The San Francisco office is looking for an experienced Desktop Support Engineer to support the Information Technology department. This is an international law firm of approximately 1,200 lawyers located in 13 offices in six countries. If you are looking to work in a friendly,
Job Source: Motion RecruitmentLiveRamp
San Francisco, CA, United States
LiveRamp is the data collaboration platform of choice for the world's most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveR
Job Source: LiveRampMarathon TS
San Francisco, CA, United States
Help Desk Technician McClellan, CA Position Responsibilities: Under general direction, provide 24/7 phone and on-site support for personnel and phone/remote desktop support for remote and TDY personnel. Support will cover a wide range of desktop hardware and software, common IT services, and specific applications on all unclassified and classified
Job Source: Marathon TSICE Consulting, Inc.
San Francisco, CA, United States
Job Description Job Description Description: Work with clients to provide advanced network support utilizing a deep understanding of routing and switching protocols, network security, good operational experience to isolate, analyze and resolve issues in a fast-paced environment with limited supervision to maintain SLAs and Service Agreements. Du
Job Source: ICE Consulting, Inc.SourcePro Search
San Francisco, CA, United States
SourcePro Search has a fantastic opportunity for an experienced Desktop Support Analyst with our large law firm client. This position is based in San Francisco and will require you to travel to Palo Alto once a week at a minimum and as needed. The ideal candidate will be responsible for providing technical phone support for the business and for end
Job Source: SourcePro SearchSky Solutions LLC
San Francisco, CA, United States
Join Sky Solutions, LLC - Pioneering Digital Transformation Excellence! Welcome to Sky Solutions, LLC, a dynamic Digital Transformation Firm nestled in the vibrant heart of the Washington D.C. Metro Area. We specialize in empowering leading organizations in the Financial Services and Healthcare sectors, achieving remarkable business outcomes throu
Job Source: Sky Solutions LLCScience , Inc.
Alameda, CA, United States
Science is developing technologies for a range of serious unmet medical needs. We are unafraid to take difficult technical risks, secure in the knowledge that with a clear understanding of what we are doing and with support from powerful modern tools, more progress is possible than might be immediately obvious. Regardless of role or team, the two m
Job Source: Science , Inc.San Francisco, CA, United States
Position Summary
We are seeking a highly motivated collaborative Senior IT Service Desk Engineer who will be responsible for the effective operation of IT Technical support services in alignment with Cellares’s corporate objectives.
The successful candidate will plan, coordinate, analyze, design, manage and deploy IT support-related activities of the organization. They will provide administrative support for daily operational activities of the IT department. This individual will serve as a lead to the Service Desk team to ensure that daily 24x7 operational services are properly delivered and met within the organization.
Candidates should enjoy working in a fast-paced, mission-driven environment, and be prepared to tackle a broad selection of challenges as the company grows. Responsibilities Oversee provision of end-user technical support services, including help desk and hands on desktop support
Interface and collaborate with key stakeholders. Mentor technical support staff
Manage the deployment, maintenance, and tracking of IT assets, including desktops, laptops, mobile devices, software, and peripherals
Establish and maintain positive relationships with business partners including co-workers and management
Serve as the escalation point of contact for the infrastructure and application support teams
Support procurement efforts in requisitions, purchase order and invoice approvals
Participate in create, modify, and maintain Standard Operating Procedures (SOPs) and Work Instructions (WIs) related to Service Desk
Research, recommend, plan, develop, analyze, implement and deploy new IT technology system services to provide process/service improvements within the organization
Generate, analyze and report Service level Agreement (SLA) metrics reports of global Service Desk teams including other IT groups to continually identify opportunities for service/process improvements
Conduct new employee IT orientation and IT security awareness training
Other responsibilities are performed as assigned or needed
Requirements Bachelor’s Degree in computer science, information systems, business administration or other related field (or equivalent work experience)
8+ years of relevant experience. Experience delivering projects within BioPharma IT and GMP manufacturing support is a huge plus
Experience demonstrating application of the software development life cycle (SDLC), Information Technology Infrastructure Library (ITIL), change management and capacity planning best practices
Experienced in multiple information technology systems and areas, including (e.g., Azure, ADO, PDM, LIMS, ERP, storage/computer/network infrastructure, security, privacy, and compliance)
Certification in one or more network operating systems
Knowledge of systems software, operations, capacity management, mid-range servers, VMs, PC's and web services
Must possess strong customer service orientation and an understanding of business processes related to pharmaceutical corporate activities.
$90,000 - $210,000 a year Cellares total compensation package contains competitive base salaries, highly subsidized Medical, Dental, and Vision Plans, 401(k) Matching, Free EV Charging, Onsite lunches, and Stock options. All displayed pay ranges are approximate, negotiable, and location dependent. This is Cellares
Cellares is the first Integrated Development and Manufacturing Organization (IDMO) and takes an Industry 4.0 approach to mass manufacturing the living drugs of the 21st century. The company is both developing and operating integrated technologies for cell therapy manufacturing to accelerate access to life-saving cell therapies. The company’s Cell Shuttle integrates all the technologies required for the entire manufacturing process in a flexible and high-throughput platform that delivers true walk-away, end-to-end automation. Cell Shuttles will be deployed in Cellares’ Smart Factories around the world to meet total patient demand for cell therapies at global scale. Partnering with Cellares enables academics, biotechs, and pharma companies to accelerate drug development and scale out manufacturing, lower process failure rates, lower manufacturing costs, and meet global patient demand. The company is headquartered in South San Francisco, California with its commercial-scale IDMO Smart Factory in Bridgewater, New Jersey. The company is backed by world-class investors and has raised over $355 million in financing.
Leveling will be based on overall experience, education, and demonstration of knowledge throughout the interview process.
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Email Alert for Senior IT Service Desk Engineer jobs in San Francisco, CA, United States
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