IT Analyst II (hybrid)

Columbus, OH, United States

It’s ok if you don’t meet every requirement. At Grange, we prioritize creating a diverse, equitable and inclusive workplace. If you're enthusiastic about this role but your previous experience only partially matches qualifications in the job description, we still encourage you to apply. We believe in fostering growth and providing opportunities for continuous learning and development of skills as you progress in your career with us.

Summary: This position is responsible for providing business and technical analysis for medium to large size projects. Gathering, analyzing, eliciting, documenting, and communicating clear and comprehensive requirements that guide the development of IT solutions. Collaborating with diverse stakeholders, including end-users, test analysts, project managers, and developer to ensure that IT projects meet the specified business goals and objectives.

What You’ll Be Doing:

Capable of identifying key stakeholders who can contribute to requirements documentation. Skilled at collecting the appropriate amount of information for medium to large size projects utilizing knowledge of various elicitation tools and techniques and defining solutions that meet the business needs.

Prioritize, organize, and document requirements in the form of use cases, user stories with acceptance criteria, process diagrams, wireframes as necessary.

Documents requirements with attention to detail to ensure that they are accurate, complete, and aligned with business objectives. Conduct thorough reviews of requirements documentation to catch any inconsistencies or gaps.

Clearly articulate requirements in both written and verbal communication, ensuring that all stakeholders have a common understanding.

Functional knowledge of identifying relationships among requirements. Ability to identify assumptions and constraints related to stakeholder needs.

Work effectively with cross-functional teams, including developers, testers, and business stakeholders, fostering a collaborative environment.

Assist in analysis and problem resolution for production defects Use system and business knowledge to optimize delivery and quickly resolve issues.

Knowledge of requirements management and traceability to manage requirements through change and risk.

Assist in developing communication of new and revised system changes and procedures to the impacted stakeholders and teams.

Has some technical knowledge of all phases of applications systems analysis including but not limited to designing, testing, debugging, documenting, etc.

Ensure that knowledge transfer is accomplished prior to the production release date.

Follows and participates in established Agile practices and methodology.

Participates in analytical activities throughout the software development lifecycle.

Work efficiently to meet deadlines without compromising the quality of requirements analysis.

What You’ll Bring To The Company: A minimum of one to two years of experience in business analysis, project management, or a related discipline is preferred Insurance industry.

Must possess good analytical, problem solving, interpersonal and communications skills

Proficiency in software tools such as Microsoft Word, Excel, Visio, PowerPoint, and Adobe is required. Additional experience with software like SQL is an advantage. Familiarity with requirements development tools, like Confluence, and project management software ,like Jira, is essential.

Ability to work independently and as part of a collaborative team

Proficiency in system analysis tools and methodologies

The role requires adaptability to changing project demands and the initiative to contribute proactively in a dynamic work environment.

About Us:

Grange Insurance Company, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider founded in 1935 and based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Grange Insurance Company and its affiliates serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin and holds an A.M. Best rating of "A" (Excellent).

Grange understands that life requires flexibility. We promote geographical diversity, allowing hybrid and remote options and flexibility in work hours (role dependent). In addition to competitive traditional benefits, Grange has also created unique benefits based on employee feedback, including a cultural appreciation holiday, family formation benefits, compassionate care leave, and expanded categories of bereavement leave.

Who We Are:

We are committed to an inclusive work environment that welcomes and values diversity, equity and inclusion. We hire great talent from various backgrounds, and our associates are our biggest strength. We seek individuals that represent the diversity of our communities, including those of all abilities. A diverse workforce's collective ideas, opinions and creativity are necessary to deliver the innovative solutions and service our agency partners and customers need. Our core values: Be One Team, Deliver Excellence, Communicate Openly, Do the Right Thing, and Solve Creatively for Tomorrow.

Our Associate Resource Groups help us create a more diverse and inclusive mindset and workplace. They also offer professional and personal growth opportunities. These voluntary groups are open to all associates and have formed to celebrate similarities of ethnicity/race, nationality, generation, gender identity, and sexual orientation and include Multicultural Professional Network, Pride Partnership & Allies, Women's Group, and Young Professionals.

Our Diversity, Equity and Inclusion Council, created in 2016, is focused on professional development, networking, business value and community outreach, all of which encourage and facilitate an environment that fosters learning, innovation, and growth. Together, we use our individual experiences to learn from one another and grow as professionals and as people.

We are committed to maintaining a discrimination-free workplace in all aspects, terms and conditions of employment and welcome the unique contributions that you bring from education, opinions, culture, beliefs, race, color, religion, age, sex, national origin, handicap, disability, sexual orientation, gender identity or expression, ancestry, pregnancy, veteran status, and citizenship.

Grange Enterprise is proud to be part of the CEO Action for Diversity and Inclusion™, a national initiative of more than 1400 CEOs working for the advancement of diversity and inclusion within the workplace.