Director - Compass Strategic Consulting

Philadelphia, PA, United States

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva is looking for a dynamic Director to join its Compass team, bringing together a deep knowledge of health data and analytics, entrepreneurial energy, and passion for client engagement to drive Compass data product adoption and growth. You will be a member of a growing business unit at Veeva, working closely with Compass Strategy and Account Partners to position Compass data products (patient data and prescriber data) in-market and fuel product line growth.

The Compass Strategic Consulting Director is responsible for supporting customer engagements in pre-sales, working directly with customers to build brand awareness, highlight data network strengths and points of differentiation, demonstrate “best practices” in data use, and showcase “the art of the possible” leveraging Compass data. Additionally, in your role, you will partner closely with members of a cross-functional team to scope dashboards and perform analysis designed to accelerate the pre-sales process, specifically in the areas of customer targeting and Compass data network profiling.

As a subject-matter expert in data and analytics, your role will be critical to driving customer awareness and adoption and will have a direct impact on the commercial success of our products. The feedback you receive from customers in-market will be curated and shared with members of the Compass team to inform Compass product roadmap, feature releases, and our data acquisition strategy.

If you are intellectually curious, get excited about bringing new products to market, and enjoy working in an innovative, dynamic environment, this is a great opportunity for you.

What You'll Do Engage with customers as SME on Veeva Compass. You will be expected to communicate our value proposition clearly, handle objections, and discuss how Compass products can be used to support customer use cases

Bring a consultative approach to the pre-sales process, performing customer and therapeutic area research to guide Compass positioning and build a deeper understanding of customer business needs

Partner with customers to develop requirements for pre-sales reporting and analytics

Manage multiple projects/analyses of varying complexity leveraging claims and prescriber-level data and ensure on-time delivery for internal and external customers

Direct day-to-day analytics activities and priorities of other team members to support analytics projects and inbound requests

Manage customer requests and follow-ups through to completion, coordinating support from cross-functional teams as needed

Develop customer presentations and craft messaging based on therapeutic area and data network knowledge

Contribute to new business development planning, helping to inform strategy based on therapeutic area knowledge and data expertise

Be a trusted advisor to the customer, serving as a key point of contact with the client in conjunction with Strategy

Collect and curate market feedback and share with the cross-functional Compass team to drive product roadmap and data acquisition strategy

Educate cross-functional teams on client data needs, challenges, and/or gaps

Lead the design and completion of strategic initiatives designed to support and accelerate the pre-sales (e.g., dashboard creation, advanced data network analytics, market profiling, etc.)

Assist Account Partners in developing Compass responses to customer RFP/RFIs

Requirements 10+ years of healthcare data and/or analytics experience

Deep experience within life sciences, working with commercial teams, managing consulting or analytics engagements with clients

Knowledge of pharmaceutical commercial data sets (patient, prescriber, national) and how these are leveraged to support commercial teams

Deep therapeutic area expertise

Expertise with tools required to support pre-sales

MS Office applications (Excel, PPT)

Project management (Jira, Confluence)

Demonstrated ability to successfully engage all levels of client organizations

Ability to travel for customer meetings and internal events, as needed

Excellent critical thinking, analysis, and presentation skills

Nice to Have Programming expertise (SQL,Python)

Data visualization expertise (Tableau, Power BI)

Experience working with product and/or agile teams

Experience in labs and genomics data

Perks & Benefits Medical, dental, vision, and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Compensation Base pay: $125,000 - $300,000

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected] .

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