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YCharts
Chicago, IL, United States
Description: Position: Customer Success Associate Location: Chicago, IL - hybrid position or Remote In Office Requirement: 1 day per week in office The Company: Building and executing a great investment strategy shouldn’t require a PhD, nor a million dollar budget. It should be simple. The wealth management industry is rapidly evolving, and
Job Source: YChartsLoop
Chicago, IL, United States
About Loop Loop is on a mission to unlock profits trapped in the supply chain and lower costs for consumers. Bad data and inefficient workflows create friction that limits working capital and raises costs for every supply chain stakeholder. Loop's modern audit and pay platform uses our domain-driven AI to harness the complexity of supply chain da
Job Source: LoopYCharts
Chicago, IL, United States
Job Type Full-time Description Position: Customer Success Associate Location: Chicago, IL - hybrid position or Remote In Office Requirement: 1 day per week in office The Company: Building and executing a great investment strategy shouldn't require a PhD, nor a million dollar budget. It should be simple. The wealth management industry is r
Job Source: YChartsLoop
Chicago, IL, United States
About Loop Loop is on a mission to unlock profits trapped in the supply chain and lower costs for consumers. Bad data and inefficient workflows create friction that limits working capital and raises costs for every supply chain stakeholder. Loop's modern audit and pay platform uses our domain-driven AI to harness the complexity of supply chain da
Job Source: LoopLibra Solutions Group
Des Plaines, IL, United States
Job Description Job Description We are currently recruiting full-time Customer Success Associates to process inbound calls for our Customer Success team. Qualified candidates will be energetic, customer centric, detail-oriented individuals who value a strong company culture. Candidates must be able to work the 9:30am – 6:00pm PST shift. This
Job Source: Libra Solutions GroupWolters Kluwer
Chicago, IL, United States
We are currently seeking a dynamic Customer Success Associate to join our growing teams across the country. CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions. Businesses and law firms around the world trust CT Corporation to manage their most critical business and lega
Job Source: Wolters KluwerKuraray America, Inc.
Chicago, IL, United States
Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries
Job Source: Kuraray America, Inc.Blue Book Services
Chicago, IL, United States
Company Description Blue Book: Informed by a century of experience, relationships, and cutting-edge technology, we provide the connections and data you need to manage your business, limit your financial risk, and accelerate your growth. We offer a suite of services oriented around: Trade Intelligence, Sales Intelligence, and Business Intelligence.
Job Source: Blue Book ServicesChicago, IL, United States
We are currently seeking dynamic Customer Success Associate to join our growing teams across the country. CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions. Businesses and law firms around the world trust CT Corporation to manage their most critical business and legal compliance responsibilities.
In this role, you will have an opportunity to work with and manage the day-to-day relationships with our customers at Corporations, Law Firms, or Small Businesses to provide legal and compliance services. If you are looking to gain professional experience, learn a new industry and launch your career with a global organization, come join our team! Responsibilities: Deliver prompt and professional service to our customers (Small Businesses, Law Firms, or Corporations) through verbal and written communications
Provide consultative customer service; help to determine customer goals, compliance challenges, and business needs, while utilizing product and industry knowledge to provide solutions and initiate orders crucial to corporate legal compliance
Proactively manage the full-life cycle of the order process and drive cross-selling opportunities to promote additional offerings to meet our customer needs
Project manage, organize, and prioritize high volumes of requests utilizing SalesForce and other internal systems to ensure timely and accurate response to customers
Manage your own customers and customer escalations and work across Customer Service function to complete or resolve customer requests
Develop and maintain positive working relationships with customers and other key partners
Strive to become a subject matter expert of the department, company and industry and maintain an aptitude for learning
Qualifications: Bachelor’s degree from an accredited college/university or equivalent B2B client service experience
Strongly preferred minimum of two year of business-to-business (B2B) client/customer service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry
Preferred Knowledge, Skills or Abilities: Strong organizational, time management and multi-tasking skills
Ability to absorb product knowledge quickly and process information to apply to customer needs
Ability to make sound business decisions and exercise discretion and judgment
Experience generating add-on sales revenue preferred
Strong analytical and problem-solving skills
Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook
Wolters Kluwer is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Every day, our customers make critical decisions to help save lives, improve the way we do business, and build better judicial and regulatory systems. We help them get it right. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.
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Email Alert for Customer Success Associate jobs in Chicago, IL, United States
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