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YCharts
Chicago, IL, United States
Description: Position: Customer Success Associate Location: Chicago, IL - hybrid position or Remote In Office Requirement: 1 day per week in office The Company: Building and executing a great investment strategy shouldn’t require a PhD, nor a million dollar budget. It should be simple. The wealth management industry is rapidly evolving, and
Job Source: YChartsWolters Kluwer
Chicago, IL, United States
We are currently seeking a dynamic Customer Success Associate to join our growing teams across the country. CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions. Businesses and law firms around the world trust CT Corporation to manage their most critical business and lega
Job Source: Wolters KluwerLoop
Chicago, IL, United States
About Loop Loop is on a mission to unlock profits trapped in the supply chain and lower costs for consumers. Bad data and inefficient workflows create friction that limits working capital and raises costs for every supply chain stakeholder. Loop's modern audit and pay platform uses our domain-driven AI to harness the complexity of supply chain da
Job Source: LoopYCharts
Chicago, IL, United States
Job Type Full-time Description Position: Customer Success Associate Location: Chicago, IL - hybrid position or Remote In Office Requirement: 1 day per week in office The Company: Building and executing a great investment strategy shouldn't require a PhD, nor a million dollar budget. It should be simple. The wealth management industry is r
Job Source: YChartsWolters Kluwer
Chicago, IL, United States
We are currently seeking dynamic Customer Success Associate to join our growing teams across the country. CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions. Businesses and law firms around the world trust CT Corporation to manage their most critical business and legal
Job Source: Wolters KluwerLoop
Chicago, IL, United States
About Loop Loop is on a mission to unlock profits trapped in the supply chain and lower costs for consumers. Bad data and inefficient workflows create friction that limits working capital and raises costs for every supply chain stakeholder. Loop's modern audit and pay platform uses our domain-driven AI to harness the complexity of supply chain da
Job Source: LoopWolters Kluwer
Chicago, IL, United States
We are currently seeking a dynamic Customer Success Associate to join our growing teams across the country. CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions. Businesses and law firms around the world trust CT Corporation to manage their most critical business and lega
Job Source: Wolters KluwerKuraray America , Inc.
Chicago, IL, United States
Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries
Job Source: Kuraray America , Inc.Des Plaines, IL, United States
Job Description Job Description We are currently recruiting full-time Customer Success Associates to process inbound calls for our Customer Success team. Qualified candidates will be energetic, customer centric, detail-oriented individuals who value a strong company culture. Candidates must be able to work the 9:30am – 6:00pm PST shift. This position can be worked remotely from a quiet home office.
POSITION RESPONSIBILITIES Answer a high volume of inbound support calls generated through a variety of media channels from consumers interested in discussing their active applications.
Provide excellent customer support through effective online chat communications
Accurately document and present information regarding our products and services during phone calls resulting in on-boarding of new customers
Meet customer service goals and key performance call center metrics while working accurately and efficiently
Communicate clearly and show empathy when listening to customers and addressing their concerns
QUALIFICATIONS High School degree or equivalent; some college preferred
1-2 years of experience in a high-volume call center environment
1-2 years of relevant sales experience
Computer proficiency with minimum typing of 35wpm
Must be able to handle a high call volume while maintaining high performance goals
Experience using online chat in a high-volume call center
Ability to work in a team environment, follow call scripts and procedures, adapt to change, and balance multiple priorities
Excellent interpersonal, verbal, and written communication skills required
Bilingual in Spanish is a plus
Must be available to work the 9:30am – 6:00pm PST shift
BENEFITS
Oasis offers competitive compensation and benefits that include medical, dental and vision plans, 401(k), flexible spending account and paid time off.
ABOUT US
When life gets hard, we make it easier! With almost 20 years of experience, Oasis Financial is the largest and most recognized national brand in consumer legal funding. Oasis helps consumers awaiting legal settlements to move forward with their lives. We also provide medical lien funding through MoveDocs – a cloud-based fintech company designed to be an end-to-end solution for personal injury law firms to help uninsured and under-insured patients gain access to healthcare they need but cannot afford. We are proud of our mission and passionate about applying technology to the challenge of making healthcare more accessible.
Together, under the Libra Solutions banner, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide which gives us an amazing platform to service our customers. Also, part of Libra Solutions is Probate Advance, the leading provider in inheritance funding. The combination of our footprints, relationships, technology, and funding power solidified our combined companies as the premier leaders in medical lien, inheritance and pre-settlement funding and servicing. #LI-JW1
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Email Alert for Customer Success Associate jobs in Des Plaines, IL, United States
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