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Market Strategy Planning Manager

San Francisco, CA, United States

COMPANY OVERVIEW

AvAirPros Services represents airlines’ interests and assists them in meeting the airport’s operational goals. We ensure all stakeholders successfully work through the business, financial, technical, and operational issues that arise in the aviation industry.

Our client, the San Francisco Terminal Equipment Company, LLC (SFOTEC) is responsible for the operation and maintenance of equipment, facilities, and services at San Francisco International Airport (SFO) including all terminal, landside, and airside operations and we are looking for a Director of Strategy & Planning to join the team. Commercial aviation experience is required.

You'll be directly responsible for the long-term planning and optimizing the utilization of the Terminal facilities; this includes capacity and forecast modeling to support terminal operations and strategic decision-making of SFOTEC. You’ll also identify any potential operational or facilitation challenges that may occur based on information gathered from the airlines that operate at SFO and other industry sources.

RESPONSIBILITIES

You’ll work closely with the Managing Director and collaborate closely with the Director of Operations to ensure the success of SFOTEC. Additional responsibilities include:

Represent the Managing Director and SFOTEC leadership as necessary.

Development and facilitation of relationships with SFOTEC Executive Committee, SFOTEC Member Airlines, Non-Member Airlines, SFOTEC Service Contractors, SFO International Airport Authority (SFIAA) and other city, state, and federal agencies.

Familiarity with the operative documents related to SFOTEC, including leases, contracts, agreements, and all other aspects of the Terminal Facilities.

Monitor, track, and report performance metric data (KPIs) of all SFOTEC service partners to the Managing Director

Forecast capacity plans for SFOTEC on a seasonal basis (gates, hardstands, check-in, recheck, inbound baggage carousels, outbound baggage make-up units) as well as FIS, Security Checkpoint and Re-Check passenger volumes, as well as estimated In-line Baggage Screening demand.

Prepare monthly updates to the capacity plans and monthly and annual flight/passenger forecasts

Develop and oversee processes to monitor and evaluate organizational performance against strategic objectives and Key Performance Indicators (KPIs) and report monthly KPI performance metrics to the Managing Director, SFOTEC Executive Committee, and SFIAA.

Represent SFOTEC at aviation networking events as well as the IATA Slot Conference.

EXPERIENCE

8+ years of leadership experience

BA/BS Business; MA/MS or MBA a plus

Strong strategic thinking, planning, and analytical abilities

In-depth knowledge and management experience in commercial aviation required

Naturally collaborative team player with excellent communication skills

Demonstrated success in driving business growth

Skilled at managing people/teams

AvAirPros provides generous benefits including company-paid medical/dental/rx coverage, short and long-term disability insurance, and long-term care insurance. In addition, we offer a 401k with match, and a stock plan as well as PTO (vacation/holiday/sick).

AvAirPros is proud to be an Equal Opportunity Employer; we embrace and celebrate diversity and are committed to maintaining an inclusive work environment for all including minorities/women/veterans/disabled/lgbt.

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