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Polar Nite
Woodstock, GA, United States
Company Description Polar Nite is a local IT company located in Woodstock, GA. We prioritize people and community growth, both for our customers and our employees. Our mission is to empower our customers and our employees to achieve their goals. We love people and do some IT on the side. Role Description This is a full-time role as an Information T
Job Source: Polar NiteVisionaire Partners
Alpharetta, GA, United States
IT Support Specialist - Tier III - Direct Hire This is an exciting opportunity to put your Tier III IT Support experience to work in a growing faith-based organization. We seek a candidate with deep technical experience with Mac and PC environments. This is NOT a customer facing role, you will dig in and resolve System Admin issues when necessary.
Job Source: Visionaire PartnersVisionaire Partners, LLC.
Alpharetta, GA, United States
IT Support Specialist - Tier III - Direct Hire This is an exciting opportunity to put your Tier III IT Support experience to work in a growing faith-based organization. We seek a candidate with deep technical experience with Mac and PC environments. This is NOT a customer facing role, you will dig in and resolve System Admin issues when necessary.
Job Source: Visionaire Partners, LLC.City of Dunwoody
Dunwoody, GA, United States
The City of Dunwoody is currently accepting applications for a Technology Support Specialist. JOB SUMMARY: This position is responsible for helpdesk ticket system management and support of all technical systems utilized by the City. Additional responsibilities include: assisting in implementing new services, tracking and inventory of user equipmen
Job Source: City of DunwoodyJobot
Kennesaw, GA, United States
System Administrator / Great Place To Work! This Jobot Job is hosted by: Jerome Ouvier Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $80,000 - $95,000 per year A bit about us: Client is one of the largest insurance companies in the world, offering a wide range of insurance products and servi
Job Source: JobotTech Tammina
Alpharetta, GA, United States
Job Title: Restaurant Franchise Director of Information TechnologyLocation: Alpharetta, GAThis is a full-time, on-site, position with great benefits Must have experience in the franchise food service industry, working at or near the director level. You will be: Determine business requirements for IT systems and manage all technology resources fo
Job Source: Tech TamminaZINNIA
Johns Creek, GA, United States
WHO WE ARE: Zinnia is simplifying how people buy, sell, and administer insurance products. Combining intuitive enterprise technology solutions and data insights, the Policygenius marketplace, and market-leading products including SmartOffice, AnnuityNet, LifeSpeed, WinFlex, TPP, VitalSales Suite, and Exchange Consulting, Zinnia is redesigning the
Job Source: ZINNIACastles Technology
Kennesaw, GA, United States
If you have used a card or phone to purchase at a store or vending machine, you may have interacted with a Castles Technology card reader. Our Company has provided innovative, secure payment acceptance solutions in over 50 countries over the past thirty years. Castles Technology International is a North American regional sales and operations subsi
Job Source: Castles TechnologyAlpharetta, GA, United States
Job Description Job Description Salary: $50,000 to $60,000/yr
Job Summary:
Softrim is a leading technology solutions services provider dedicated to enhancing the senior living experience. We have offices in Alpharetta GA, Raleigh NC, and Estero FL, with clients located across the country.
We are looking for candidates with at least 2 years of experience configuring and troubleshooting networks and endpoints. Your primary role will be ensuring the successful integration of new senior living community clients nationwide into our technology ecosystem. Additionally, you will work closely with the Service Desk team to assist in providing technical support to both newly onboarded and existing senior living clients.
Responsibilities:
Client Onboarding Execute tailored onboarding plans for new senior living community clients.
Serve as the on-site lead for new senior living community client onboardings.
Install and configure hardware and software solutions, including servers, networking equipment, and specialized senior living applications.
Conduct thorough testing to ensure the functionality and compatibility of all IT components.
Troubleshoot and resolve technical issues during the onboarding process.
Coordinate with internal teams to ensure the timely deployment of IT infrastructure and solutions.
Accurately capture and maintain technical data regarding new clients’ IT infrastructure (networks, firewalls, switches, APs, servers, desktops, tablets, peripherals, etc.), and related low-voltage systems (VoIP, Access Control, Surveillance, Nurse Call, A\V, etc.)
Assist with identifying gaps in documentation and collecting missing information.
Ongoing Technical Support Provide Tier 1 and 2 technical support to clients remotely via phone and the ticketing system (ConnectWise)
Provide clients with technical expertise on desktop technologies, peripherals, mobile devices, networking, and cloud-based solutions
Troubleshoot technical issues such as Windows, macOS, Citrix Xen App, Microsoft Office, M365, OneDrive, Teams, telephony, fax, mobile devices, malware/virus, network printing, scan to email/folder, network/wireless, access points, etc.
Work with wireless controllers and access points, routers, firewalls, and network switches to diagnose network connectivity issues, including wireless and ISP vendors
Administer Microsoft Active Directory, Email/O365 user accounts, computers, telephony user provisioning, voicemail password reset
Install or upgrade the operating system, software, peripherals
Additional Responsibilities Maintain and utilize a superior knowledge of computing, networking, software, and information security best practices
Continuous learning and support of all technologies used in Softrim’s typical client locations including
Maintain an open line of communication regarding events, outstanding issues, and customer follow-up
Accurately document all interactions and calls in the notes using descriptive summary and troubleshooting steps performed pursuant to Service Desk SOP
Accurately record all-time and notes for work performed following company standards
Requirements:
At least 2 years of working experience in an IT supporting role
A+/Network+ or equivalent experience
Excellent customer service, communication, and interpersonal skills
Collaboration, communication, and interpersonal skills
Excellent organizational and time management skills
Work Location: In-office (25-50%); national travel to client sites (50-75%)
Supervisor: Director of Technology Services
Employment Terms: Full-time, Exempt, Salary. Eligible for benefits (medical, dental, vision, life, AD&D, disability) and 401(k) after introductory period.
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Email Alert for IT Specialist (50% Travel) jobs in Alpharetta, GA, United States
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