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Humana
Atlanta, GA, United States
Become a part of our caring community and help us put health first **This position requires ONSITE presence for our Arlington, VA (Rosslyn) location and will require travel. This role will not fund relocation assistance. ** **This role requires a minimum of 25% travel and at times, short notice travel. ** The Lead Technology Support Specialist e
Job Source: HumanaVisionaire Partners, LLC.
Alpharetta, GA, United States
IT Support Specialist - Tier III - Direct Hire This is an exciting opportunity to put your Tier III IT Support experience to work in a growing faith-based organization. We seek a candidate with deep technical experience with Mac and PC environments. This is NOT a customer facing role, you will dig in and resolve System Admin issues when necessary.
Job Source: Visionaire Partners, LLC.Polar Nite
Woodstock, GA, United States
Company Description Polar Nite is a local IT company located in Woodstock, GA. We prioritize people and community growth, both for our customers and our employees. Our mission is to empower our customers and our employees to achieve their goals. We love people and do some IT on the side. Role Description This is a full-time role as an Information T
Job Source: Polar NiteVisionaire Partners
Alpharetta, GA, United States
IT Support Specialist - Tier III - Direct Hire This is an exciting opportunity to put your Tier III IT Support experience to work in a growing faith-based organization. We seek a candidate with deep technical experience with Mac and PC environments. This is NOT a customer facing role, you will dig in and resolve System Admin issues when necessary.
Job Source: Visionaire PartnersMotion Recruitment
Atlanta, GA, United States
Technology Support Atlanta, Georgia Local Only Contract $24/hr - $28/hr Premier Atlanta-based organization is seeking an experienced Desktop Technical Support consultant for a long-term contract position. In this role, you will provide on-site end-user computing support including: investigating, troubleshooting, and resolving hardware, softwar
Job Source: Motion RecruitmentGwinnett Coalition
Lawrenceville
Job Description Job Description Salary: $45,000 The Gwinnett Coalition (Coalition) is a growing 501c3 nonprofit organization whose mission is to lead systems change and build capacity to advance equity and community well-being. The Coalition collaborates with members of local government, the business community, nonprofits, faith-based organization
Job Source: Gwinnett CoalitionAbsolute Storage
Atlanta, GA, United States
Position Title: Technology Specialist Department: Technology Reports to: Director of Technology Location: Remote w/some travel required (Atlanta based required) Travel Requirements: Up to 25% ** ** Status: Full-Time / Exempt Performance Review: Semi-Annually Overall Responsibility: Reporting to the Director of Technology, the Techno
Job Source: Absolute StorageGwinnett Coalition
Lawrenceville, GA, United States
The Gwinnett Coalition (Coalition) is a growing 501c3 nonprofit organization whose mission is to lead systems change and build capacity to advance equity and community well-being. The Coalition collaborates with members of local government, the business community, nonprofits, faith-based organizations, and concerned citizens to champion health equi
Job Source: Gwinnett CoalitionDunwoody, GA, United States
The City of Dunwoody is currently accepting applications for a Technology Support Specialist.
JOB SUMMARY:
This position is responsible for helpdesk ticket system management and support of all technical systems utilized by the City. Additional responsibilities include: assisting in implementing new services, tracking and inventory of user equipment, providing technical assistance to users, directly handling service requests, troubleshooting technical issues, and providing outstanding customer service. Work is performed under the general supervision of the Technology Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Works with Technology management to identify and resolve business systems issues.
• Communicates with users, vendors, and other technology resources.
• Assists with implementing new services.
• Suggests training ideas for users based upon interaction from resolving support requests.
• Provides technical support, training and information to system users, staff members, and elected officials regarding operation of hardware and software, procedures,
problems and related issues; troubleshoots and/or resolves problems.
• Communicates with the City Manager, City staff, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information or resolve problems; responds to requests for service or assistance.
• Briefs supervision as needed on issues of concern to ensure proper action.
• Attends City Council meetings and official City functions, as needed for staff coverage, to provide City staff support with technology.
• Regularly reviews information related to emerging technology including state-of-the-art voice, data, radio, and computerized systems; keeps up to date with the advancing new products and trends in information technology.
• Participates in annual (at minimum, based on budget allowance) technology training as it relates to the position.
• Triages initial support requests, provides support, and escalates support requests.
• Provides timely and effective support services for:
• Microsoft related technologies: Windows Server, Exchange, Entra, Intune, SharePoint, Microsoft Office Suite 365 (including applications deployment, defining and establishing group policies, Active Directory, server optimization)
• Public Safety technology
• User Applications
• Provides timely and effective communication with users regarding incident progress statuses and updates
• Assists with technical projects.
• Participates in on-call rotation and provides after-hours support.
• Prioritizes ticket queue and ticket system management; documents all work as service tickets within the ticket system management.
• Conducts regular system, equipment, and user audits.
• Assists with workstation and printer deployments.
• Assists with cell phone deployments.
• Performs remote maintenance and support as required.
• Assists in moving workstation equipment as needed.
• Participates in team meetings, providing input and suggestions.
• Performs other duties as requested, directed, or assigned.
• Regular attendance and punctuality are essential requirements of the job.
MINIMUM QUALIFICATIONS:
Education and/or Experience
a) Associate degree in information technology, computer science or a related field or equivalent coursework completed while working towards a bachelor's degree in information technology, computer science or a related field from an accredited college or university.
b) One (1) years of experience in technology, preferably in a public sector environment.
c) Prefer professional IT Certification or the experience equivalent (ex. Fortinet Certified Professional, Security+, VMware VCP, Network+, ITIL, A+).
d) An equivalent combination of education and experience may be acceptable.
Salary: $50,919 - $81,469
Benefits:
• 100% City-Paid Employee Medical Insurance
• 100% City-Paid Employee Dental Insurance
• 100% City-Paid Employee Life/AD&D Insurance
• 100% City-Paid Employee Short-Term and Long-Term Disability Insurance
• 100% City-Paid Wellness Program
• Vision Insurance
• Retirement Savings Plans
• Flexible Spending Accounts (FSA)
• Education Assistance
• Fitness Center Memberships
• Vacation Leave, Holidays, and Sick Leave
Only candidates that meet all the minimum requirements above will be considered. The City of Dunwoody has been certified as a Drug-Free Workplace by the State Board of Workers' Compensation. All job applicants for the City must undergo testing for the presence of illegal drugs as a condition of employment.
Email Alert for Technology Support Specialist jobs in Dunwoody, GA, United States
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