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Polar Nite
Woodstock, GA, United States
Company Description Polar Nite is a local IT company located in Woodstock, GA. We prioritize people and community growth, both for our customers and our employees. Our mission is to empower our customers and our employees to achieve their goals. We love people and do some IT on the side. Role Description This is a full-time role as an Information T
Job Source: Polar NiteVisionaire Partners
Alpharetta, GA, United States
IT Support Specialist - Tier III - Direct Hire This is an exciting opportunity to put your Tier III IT Support experience to work in a growing faith-based organization. We seek a candidate with deep technical experience with Mac and PC environments. This is NOT a customer facing role, you will dig in and resolve System Admin issues when necessary.
Job Source: Visionaire PartnersCity of Dunwoody
Dunwoody, GA, United States
The City of Dunwoody is currently accepting applications for a Technology Support Specialist. JOB SUMMARY: This position is responsible for helpdesk ticket system management and support of all technical systems utilized by the City. Additional responsibilities include: assisting in implementing new services, tracking and inventory of user equipmen
Job Source: City of DunwoodyJobot
Kennesaw, GA, United States
System Administrator / Great Place To Work! This Jobot Job is hosted by: Jerome Ouvier Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $80,000 - $95,000 per year A bit about us: Client is one of the largest insurance companies in the world, offering a wide range of insurance products and servi
Job Source: JobotMotion Recruitment Partners LLC
Alpharetta, GA, United States
Technical Support Specialist Alpharetta, Georgia Onsite Contract $26/hr - $29/hr Our client, a premier North Atlanta-based organization in the education sector, is actively looking for a Technical Support Specialist to join their team in Alpharetta/Milton, GA. This role is onsite so local candidates are required. This is a 6 month initial con
Job Source: Motion Recruitment Partners LLCBartow County Schools
Cartersville, GA, United States
POSITION TITLE: Technology Support Specialist, 218 Days LOCATION(S): Central Office - TBD START DATE: 7/31/2024 JOB DESCRIPTION: Facilitates the implementation of the technology initiative in order to enhance the teaching and learning process at the school level. Ensures that all activities conform to district guidelines. Presents a professio
Job Source: Bartow County SchoolsAventis Systems
Marietta, GA, United States
Job Overview: We are seeking a highly capable service desk analyst who will be responsible for inbound calls and tickets from Cortavo's managed services customers. The ideal candidate will require to identify and resolve questions relating to issues with opening applications, printers, connectivity to different systems, new user onboarding, existin
Job Source: Aventis SystemsMotion Recruitment
Alpharetta, GA, United States
Our client, a premier North Atlanta-based organization in the education sector, is actively looking for a Technical Support Specialist to join their team in Alpharetta/Milton, GA. This role is onsite so local candidates are required. ***This is a 6 month initial contract with potential for long-term extension or conversion based on performan
Job Source: Motion RecruitmentKennesaw, GA, United States
If you have used a card or phone to purchase at a store or vending machine, you may have interacted with a Castles Technology card reader. Our Company has provided innovative, secure payment acceptance solutions in over 50 countries over the past thirty years.
Castles Technology International is a North American regional sales and operations subsidiary based in Kennesaw, GA. We focus on growing our clients' businesses in the United States, Canada, and Mexico.
To deliver innovation and build trust with our clients, we must continually provide the oversight and leadership needed to keep our promises and inspire confidence.
As an IT Specialist at Castles Technology, you will be responsible for managing and supporting the company's IT infrastructure and ensuring that all technology systems are running smoothly. You will work closely with various departments to understand their technology needs and provide solutions that enhance productivity and efficiency. This role requires a blend of technical skills, problem-solving abilities, and excellent customer service.
Key Responsibilities:
Technical Support:
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to requests in person, via phone, or electronically.
Diagnose and resolve technical hardware and software issues
System Maintenance: Perform regular maintenance of servers, workstations, and network components.
Ensure all systems are up to date with the latest patches and security updates.
Monitor system performance and troubleshoot issues as they arise.
Network Management: Ensure network security and optimize network performance.
Set up user accounts, permissions, and passwords.
Software Management: Install, configure, and update software applications.
Manage software licenses and ensure compliance with company policies.
Provide training and support for new software implementations.
Project Management: Participate in IT projects, including system upgrades, migrations, and new implementations.
Work with vendors and service providers to ensure timely delivery of products and services.
Document IT processes and procedures.
Security: Implement and maintain security measures to protect IT systems from cyber threats.
Monitor security breaches and respond to incidents promptly.
Educate team members on cybersecurity best practices.
Collaboration and Communication: Collaborate with other departments to understand their IT needs and provide appropriate solutions.
Communicate effectively with non-technical staff to ensure they understand IT processes and procedures.
Qualifications Bachelor's degree in computer science, information technology
3-5 years of experience in IT Support
Proficiency in troubleshooting hardware and software issues.
Experience effectively prioritizing deliverables and priorities.
Strong problem-solving and decision-making abilities.
The ability and willingness to assist those less technical with troubleshooting.
Why Work at Castles: Benefits: The company pays the full premium cost for employee medical, dental and vision premiums.
Training and Development internally and externally provided for continual employee development.
Opportunity to learn the exciting, high-growth Fintech industry.
401(k) Plan with company match
Work life balance: Castles offers 15 days of PTO and 11 paid holidays annually.
Additional Information Work Hours: This position is a full-time role working a forty-hour week.
Travel Requirements: This position will require no travel.
Location: Physical office
Mental/Physical Requirements: The work will require the incumbent to sit and stand at a desk, communicate in person and by video conference, and frequently operate standard office equipment, such as telephones and computers.
Castles Technology International is an EEO Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Castles Technology International will also consider employing qualified applicants with criminal histories consistent with EEOC guidelines and local law.
Email Alert for IT Specialist jobs in Kennesaw, GA, United States
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