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Summit Staffing Partners
New York, NY, United States
IT Support & Systems Administrator Midtown Manhattan, NYC (Hybrid Environment - Work from Home and In-Office) Overview: Our client is a top-tier and leading international private equity firm, and they are looking for a strong IT Support Specialist / Systems Administrator to join its Midtown Manhattan team. The position is crucial for maintaining sm
Job Source: Summit Staffing PartnersCNS Data Inc.
Hackensack, NJ, United States
Company Description CNS Data is a team of experienced IT professionals who specialize in understanding and meeting each customer's unique needs. We provide quality IT services that give businesses the peace of mind they need to grow. Our team is dedicated to providing exceptional support and tailored solutions for our clients. Role Description This
Job Source: CNS Data Inc.Aquarian Holdings
New York, NY, United States
Aquarian Aquarian is a diversified global holding company with a strategic portfolio of insurance and asset management solutions. After launching in 2017, Aquarian finalized its first investment in 2018. Since then, Aquarian has grown to over $18.2B in assets under management. Aquarian Insurance acquires and operates companies providing retiremen
Job Source: Aquarian HoldingsForhyre
New York
Job Description Job Description We are looking for a customer service oriented Helpdesk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that c
Job Source: ForhyreKtek
New York
Job Description Job Description Role: IT Desk Side Support. . Location: NYC - 787 7th Avenue (Onsite) Start Date: Immediate. Specific skill set: Desk Side Support and End User IT support in banking & financial sectors. Job Summary: We are seeking a skilled and versatile Hybrid IT Support Specialist to join our team. In this role, you will
Job Source: KtekMindlance
New York, NY, United States
Job Summary This position is primarily responsible for working with the IT Team to support users and perform in[1]depth system maintenance. The Jr. Tech Support Specialist will be the first-tier response to incoming helpdesk requests and will be the initial point of contact for most user requests. Additionally, the Jr. Tech Support Specialist will
Job Source: MindlanceManage My Dream, LLC
New York
Job Description Job Description Note: Only locals as it s an onsite job Job Title: Jr Technical Support Specialist Location: 641 Lexington Ave New York, NY Duration: 6 Months; rolling Client: New York State Homes and Community Renewal 37.5 hrs/week onsite job Required Knowledge, Skills, and Abilities Experience with desktop su
Job Source: Manage My Dream, LLCCare Network Health
Lynbrook
Job Description Job Description We are looking for a competent full time Helpdesk technician to provide support both remotely and on site. This position is based in Lynbrook, NY. You should have the ability to diagnose and resolve technical issues, both computer and network based. Excellent communication skills are a must, along with being custom
Job Source: Care Network HealthNew York, NY, United States
Salary: $26.56 - $30.00 Hourly
The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.
To help fulfill our mission, we cultivate a culture of learning, leading, and collaboration to enhance community impact. Through our talented staff and “LEAP” career framework (Leadership, Empowerment, Accountability, Personal Growth), we are committed to a people-first approach that fosters trust, inclusion, growth, and development for all.
The YMCA of Greater New York is seeking anIT Helpdesk Specialist, who will provide remote IT support for computer hardware, operating systems, and application software. The ideal candidate will demonstrate a strong commitment to customer service, integrity, and excellence. This role requires exceptional attention to detail, the ability to multitask effectively in a dynamic environment, and superior communication and organizational skills. The IT Helpdesk Specialist will work on a flexible schedule, including fluctuating hours monthly.
Key Responsibilities:
Effectively use a Helpdesk Ticketing system to track and resolve IT queries.
Guide customers through troubleshooting processes on various devices (laptops, desktops, mobile devices, printers).
Possess and apply working knowledge of Active Directory.
Manage documentation processes for user account setup and termination.
Ensure customer satisfaction through diligent follow-up.
Undertake additional responsibilities as assigned by the Helpdesk Manager.
Escalate unresolved issues to the next level of support personnel.
Desired Skills & Experience:
Associate's degree or equivalent work experience.
One (1) to two (2) years in IT Helpdesk roles.
Proficiency in Microsoft Office 365, VPN, Mobile Devices, Ticketing Software, Active Directory, and Video Conferencing Tools (e.g., Zoom, Teams, Webex).
Solid understanding of Active Directory and Microsoft Office 365.
Familiarity with Helpdesk ticketing systems.
Capability to troubleshoot hardware and software issues across Windows and Apple platforms.
Knowledge of video conferencing software (Teams, Zoom, Webex).
Exceptional problem-solving and customer service skills.
Skill in assessing issue severity and prioritizing tasks based on business impact.
Must be available to work weekends and during early or late hours.
Benefits:
The YMCA of Greater New York offers a variety of benefits to its staff members including retirement benefits , medical, paid time off, free YMCA membership and more! Benefit eligibility is determined by an individual’s employment status (i.e., full-time or part-time), tenure and/or the number of hours scheduled to work. Click here for more information.
How to Apply:
If you would like to be a member of our dynamic team, please complete our online application and submit your résumé and a thoughtful cover letter that explains your interest in the role and our organization.
If you are a current YMCA employee, please submit your application through the Internal Career Site in Cornerstone.
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Email Alert for IT HelpDesk Specialist jobs in New York, NY, United States
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