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A-Line Staffing Solutions
Johnston, RI, United States
Job Title: Call Center Representative Pay: $20 an hr | Bi-weekly Job Type: Onsite in Johnston, RI Shift Options: Work Schedule: start times vary from 8am-330pm. 8 hour shifts. One weekend day may be required, depending on Inbound or Outbound positions. Call Center Representative Overview: Act as advocate on behalf of the applicant/customer in
Job Source: A-Line Staffing SolutionsWaste Connections
Westborough, MA, United States
E.L. Harvey & Sons is looking for a High Energy Call Center Representative to join the team at our Hauling location in Westborough, MA. Previous waste experience would be a huge plus! The Customer Service Representative (CSR) fields calls from Customers and works to resolve problems they raise concerning service or billing. A successful CSR must u
Job Source: Waste ConnectionsMosquito Mary's
Plainville, MA, United States
Benefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development We are a national call center responsible for providing sales and support to both our corporate location and multiple franchisees across the country. We pride ourselves on our commitment to excellent customer service and strive to exceed
Job Source: Mosquito Mary'sBankTalent HQ
Whitinsville, MA, United States
We have a Unique opportunity to join our Call Center team in a full-time role as a Call Center Representative . We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who believes in the mission of a community bank, who gets excited about learning new things, strives to
Job Source: BankTalent HQBILLSHARK
Hopkinton, MA, United States
Are you ready for a totally different kind of career at a different kind of company? Let's go! Billshark is the fintech market leader in the bill reduction marketplace. Our Sharks reach out to service providers (think mobile, payTV, & alarm) to negotiate lower rates and to cancel unwanted subscriptions (think monthly shaving supply or clothing clu
Job Source: BILLSHARKRockland Trust
Norwood, MA, United States
Job Description Rockland Trust is hiring for Call Center Representative and welcoming applications for our Norwood locations. At Rockland Trust, we believe that each relationship matters - and that starts with our Call Center Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all - fro
Job Source: Rockland TrustHerb Chambers Honda of Westborough
Randolph, MA, United States
Imagine coming to work every day with the tools and training you need to be successful and the confidence knowing you are working for the best. Voted a Best Place to work by the Boston Globe consecutively! For over 35 years we have been committed to providing an exceptional client experience and we know that starts with our most valuable resource-o
Job Source: Herb Chambers Honda of WestboroughRandstad
Johnston, RI, United States
insurance call center representative. johnston , rhode island posted today job details summary $18.99 - $19 per hour temporary high school category office and administrative support occupations referenceAB_4561900 job details Are you an experienced Call Center Rep? Are you looking for a position near Johnston, RI? We are starting intervi
Job Source: RandstadFranklin, MA, United States
Job Description
At Rockland Trust, we believe that each relationship matters - and that starts with our Call Center Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all - from loans to checking accounts, online banking and more - you will engage customers in all areas of banking, as well as identify any financial needs they may have. Variety is the spice of life, and we have it in spades!
As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We have a fantastic training program that will prepare and support you throughout your career with ongoing classes.
Responsibilities
Service incoming customer calls following established policies and procedures in an efficient and quality manner.
Ensure every transaction is processed correctly by confirming transaction with caller to ensure a mutual understanding.
Identify opportunities to grow customer relationships with bank through referral programs.
Utilize all available resources, and communication skills to resolve customer inquiries or issues to avoid escalation to extent possible.
Complete all training requirements on time.
Identify process improvement ideas with CIC management team.
Become a candidate to act as a peer coach for new hire representatives.
Communicate system issues promptly to management.
Other duties as assigned by CIC management team.
Qualifications High School diploma required (4 year college degree or equivalent work experience preferred)
Basic understanding of banking or finance
Good communication, problem solving, and organizational/time management skills required
Prior customer service experience preferred. Prior sales experience a plus.
Proficient computer skills, use of Microsoft Office, and ability to navigate multiple systems without assistance
Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!
At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Email Alert for Call Center Representative-Franklin jobs in Franklin, MA, United States
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