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Mosquito Mary's
Plainville, MA, United States
Benefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development We are a national call center responsible for providing sales and support to both our corporate location and multiple franchisees across the country. We pride ourselves on our commitment to excellent customer service and strive to exceed
Job Source: Mosquito Mary'sGreenwood Credit Union
Warwick, RI, United States
Job Description Greenwood Credit Union has an exciting opportunity to join our Call Center team. We offer competitive salary, excellent benefits, opportunity for learning and development, and a fun and friendly environment. Won't you consider joining our team? General Summary: This position is primarily responsible for performing a broad variety
Job Source: Greenwood Credit UnionASK Consulting LLC
Riverside, RI, United States
JobDetails: JobTitle: Call Center Representative Location: Riverside, RI Duration: 3 months Basic Qualifications for Consideration: 1. Receives customer calls including answering phone, greeting customers, and displaying an upbeat and helpful demeanor in order to create a positive first impression. 2. Verifies customer identity including asking cu
Job Source: ASK Consulting LLCPenske Automotive
Warwick, RI, United States
The Inskip Warwick Automall, a Penske Automotive Group dealership, is looking for motivated individuals to join our Business Development Center and help deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and
Job Source: Penske AutomotiveA-Line Staffing Solutions
Johnston
Job Title: Call Center Representative Pay: $20 an hr | Bi-weekly Job Type: Onsite in Johnston, RI Shift Options: Work Schedule: start times vary from 8am-330pm. 8 hour shifts. One weekend day may be required, depending o...
Job Source: A-Line Staffing SolutionsUtilities Service, LLC
Providence
Call Center Representative **This is an on-site position in Rhode Island.** Delivers customer service and supports the attainment of regional objectives. Identifies the nature of customer call inquiries, responds with the suitable action, and records all interactions utilizing the correct tracking procedures and reports. **If you are interested in
Job Source: Utilities Service, LLCGrid One Solutions
Providence, RI, United States
Call Center Representative This is an on-site position in Rhode Island. Delivers customer service and supports the attainment of regional objectives. Identifies the nature of customer call inquiries, responds with the suitable action, and records all interactions utilizing the correct tracking procedures and reports. If you are interested in sta
Job Source: Grid One SolutionsUtilities Service Co Inc
Providence, RI, United States
Call Center Representative This is an on-site position in Rhode Island. Delivers customer service and supports the attainment of regional objectives. Identifies the nature of customer call inquiries, responds with the suitable action, and records all interactions utilizing the correct tracking procedures and reports. If you are interested in sta
Job Source: Utilities Service Co IncJohnston, RI, United States
Job Title: Call Center Representative
Pay: $20 an hr | Bi-weekly
Job Type: Onsite in Johnston, RI
Shift Options:
Work Schedule: start times vary from 8am-330pm. 8 hour shifts.
One weekend day may be required, depending on Inbound or Outbound positions.
Call Center Representative Overview:
Act as advocate on behalf of the applicant/customer in order to ensure that a high level of customer service is delivered within the Consumer Unsecured Merchant Financing team.
Advocate will be responsible for explaining/offering appropriate service/support solutions and recognizing opportunities to increase customer satisfaction and enhance the customer and partner relationship.
Identify and respond to customer inquiries by actively listening in order to determine their needs.
Provide accurate information to customers as it relates to credit decisions based on applications submitted.
Accurately track all calls from applicants/customers and Merchant partner locations utilizing a tracker.
All the while identifying and recording all customers’ expressions of dissatisfaction in our system of record.
Ensure daily work is completed according to policies and procedures and adhere to applicable state and federal requirements.
Ensure daily work/follow-up work is completed according to policies and procedures and adhere to applicable state and federal requirements.
Adhere to all Call Quality and Operational standards and expectations
Assist with any additional duties required to meet the business line needs.
Call Center Representative Qualifications:
1-2 years minimum related World class customer service
Able to organize as well as the capability to manage multiple tasks simultaneously
Ability to learn and attain new knowledge and new concepts quickly
Ability to identify and resolve issues efficiently and effectively for customers
Good verbal/written/interpersonal communications
Excellent listening and problem solving skills
Good interpersonal skills with the ability to navigate through difficult situations
Team player
Call Center Representative Benefits:
Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance.
A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.
How to Apply:
If you are interested in this position, please apply OR submit your resume to:
Saw Hlaing | [email protected] | 412-790-5425
#ALINE20
Email Alert for Call Center Representative jobs in Johnston, RI, United States
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