Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Rockland Trust
Norwood, MA, United States
Job Description Call Center Representative-Customer Service - Norwood - ( 210000ES ) **Description** **Primary Objective:** To ensure Rockland Trust customers are provided with a positive service experience by accurately answering questions, assisting with bank offerings to fit the callers need, and resolving issues in a timely manner. Normal busin
Job Source: Rockland TrustJobRialto
Boston, MA, United States
Description Call Center Rep for Neurology Dept. Length: temp only covering leave of absence Hours: 1) 7:45 to 4:30 with 1 hour lunch; 2) 8:30-5 with 1 hour lunch Strong customer service experience; Medical Office experience, Medical terminology; Previous call center experience helpful; Knowledge of epic Able to work in a fast paced environment
Job Source: JobRialtoMass Bay Credit Union
Boston, MA, United States
Choosing Mass Bay Credit Union means choosing to be part of a community that cares about each other and about you. Primary Function: Provides quality information and exceptional member service and support by telephone and/or electronically. Answers member inquiries and/or resolves telephone and e-mail questions regarding account information. Tran
Job Source: Mass Bay Credit UnionMosquito Mary's
Plainville, MA, United States
Benefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development We are a national call center responsible for providing sales and support to both our corporate location and multiple franchisees across the country. We pride ourselves on our commitment to excellent customer service and strive to exceed
Job Source: Mosquito Mary'sBILLSHARK
Hopkinton, MA, United States
Are you ready for a totally different kind of career at a different kind of company? Let's go! Billshark is the fintech market leader in the bill reduction marketplace. Our Sharks reach out to service providers (think mobile, payTV, & alarm) to negotiate lower rates and to cancel unwanted subscriptions (think monthly shaving supply or clothing clu
Job Source: BILLSHARKUsadscenter
Boston, MA, United States
**Customer Service Representative** Boston 2015-08-20 Ad ID: 137928 Job Offer: Customer Service Jobs Region: Massachusetts City: Boston Local area: Norwood, MA Job name: Customer Service Representative Job location: Norwood, MA Job type: Temporary/Contract Job category: Call Center & Customer Service Salary: $14 - $16 Hourly We are seeking individu
Job Source: UsadscenterHerb Chambers Honda of Westborough
Randolph, MA, United States
Imagine coming to work every day with the tools and training you need to be successful and the confidence knowing you are working for the best. Voted a Best Place to work by the Boston Globe consecutively! For over 35 years we have been committed to providing an exceptional client experience and we know that starts with our most valuable resource-o
Job Source: Herb Chambers Honda of WestboroughRockland Trust
Franklin, MA, United States
Job Description At Rockland Trust, we believe that each relationship matters - and that starts with our Call Center Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all - from loans to checking accounts, online banking and more - you will engage customers in all areas of banking, as w
Job Source: Rockland TrustNorwood, MA, United States
Job Description
Rockland Trust is hiring for Call Center Representative and welcoming applications for our Norwood locations.
At Rockland Trust, we believe that each relationship matters - and that starts with our Call Center Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all - from loans to checking accounts, online banking and more - you will engage customers in all areas of banking, as well as identify any financial needs they may have. Variety is the spice of life, and we have it in spades!
As a Customer Service Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We have a fantastic training program that will prepare and support you throughout your career with ongoing classes.
Responsibilities
Service incoming customer calls following established policies and procedures in an efficient and quality manner.
Ensure every transaction is processed correctly by confirming transaction with caller to ensure a mutual understanding.
Identify opportunities to grow customer relationships with bank through referral programs.
Utilize all available resources, and communication skills to resolve customer inquiries or issues to avoid escalation to extent possible.
Complete all training requirements on time.
Identify process improvement ideas with CIC management team.
Become a candidate to act as a peer coach for new hire representatives.
Communicate system issues promptly to management.
Other duties as assigned by CIC management team.
Qualifications High School diploma required
Basic understanding of banking or finance
Good communication, problem solving, and organizational/time management skills required
Prior customer service experience preferred. Prior sales experience a plus.
Proficient computer skills, use of Microsoft Office, and ability to navigate multiple systems without assistance
Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!
At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Email Alert for Call Center Representative-Norwood jobs in Norwood, MA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.