Sales Engineer

San Francisco, CA, United States

Productboard is currently seeking an experienced Sales Engineer. In this position, you will be the technical representative for Productboard’s products and services in the Sales organization.

The Sales Engineer will drive profitable revenue growth through development of new business at new and existing accounts using a sales pipeline process. The Sales Engineer will be responsible for identifying new customers and channel partners to profitably expand our business as well as identify new opportunities at existing accounts. This position is responsible for delivering on revenue and profit goals in the assigned territory and accounts on an annual basis.

On a typical day, you will...  Partner with Account Executives to drive complex, multi-stakeholder deal cycles across industries to solve diverse mission-critical business problems

Drive the discovery process, helping to uncover your customer’s current pains and align to their business objectives

Prepare and deliver high impact presentations and demonstrations that tell Productboard's differentiated story

Partner with customers to design Productboard based solutions that drive value and significant business impact

Guide customers through the evaluation process of Productboard ensuring that our solution meets key business objectives and technical requirements

Guide customers through the evaluation process of Productboard via managed trials and proof of concepts.

Engage with customers at our many onsite roadshows, industry conferences and CPO Dinners.

Contribute to the success of a rapidly growing and evolving SE organization

Act as a liaison between Product, Marketing and Sales, sharing customer feedback to help craft the product roadmap

Primary owner of all technical aspects of the business cycle including activities such as responding to technical components of RFPs, product demo and solution briefings, deep-dive tech discovery, explanations of our system architecture and understanding of API’s, and integrations.

Working as part of the Sales team to identify and qualify platform opportunities and determine if Productboard is right for them. Identify business and technical requirements, conduct full technical discovery and architect client solutions to meet gathered requirements.

What you should have  BA/ BS degree or equivalent practical experience

Recommended 3+ years of sales engineering or solution consulting experience in a SaaS organization

Product management experience a plus we sell to PMs so your interest and experience in the aspect of PM for digital products would be very helpful

Experience within the cloud industry and ecosystem

Excellent written and verbal communication skills; a knack for delivering compelling presentations and product demonstrations.

A consultative approach with solving your customer’s business challenges and having a track record of successfully overcoming technical and security objections. Problem solving is in your DNA!

Familiarity with the enterprise SaaS ecosystem

Ability to thrive and adapt to a rapidly evolving product and market that will define the future of work

Ability to take initiative and learn whilst doing. Productboard is a fast-paced and rewarding environment!

What’s in it for you? Be part of building the world’s first and best Product Platform that fundamentally changes how our industry approaches the craft of Product Management.

Your customers are going to be the best product teams and minds out there. You will have the opportunity to learn from and advance the work of the best of the best in your field.

Be a part of a growing and innovative, mission-driven company, with the opportunity to shape the future of our product and customer experience, and to define an entire new market category.

Collaborate with a talented and passionate team, dedicated to making products that matter, together.

You can look forward to the following benefits: Competitive compensation, stock options, company 401k

A budget for your professional development and ongoing learning

1 Volunteer Day per year for you to help causes close to your heart

8 weeks of Paternity leave and 12 weeks of Maternity leave

Mental Wellness Program to support your well-being and self-care

Company contribution to gym and wellness memberships

Company contribution and access to best-in-class health benefits and your own Soulmio membership

About Productboard Productboard exists to help the best product minds out there make products that matter, together. We believe we all deserve to live in a world filled with extraordinary products - products that exceed our expectations in both functionality and delight.

That is why we made our purpose-built and customer-centric product management platform that helps organizations get the right products to market, faster. More than 6,000 companies, including Microsoft, Zoom, Salesforce, and Cartier, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap.

With offices in San Francisco, Prague, Vancouver, London, Dublin, and Brno, Productboard is backed by leading investors like Tiger Global Management, Dragoneer Investment Group, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures.

We are very well funded and financially stable Series D company, with a validated product market fit and a massive future market opportunity.

Join at the golden startup age — established stability with large space for innovation and individual impact

You’ll enjoy an exciting team atmosphere, building a whole new category of software

You can help change the way that products are built all over the world

We iterate quickly and decisions are fast. You’ll have a voice in what we do and see the impact of your work

We are backed by top Silicon Valley investors, giving us access to capital, networks, mentors, and new markets

We are recognized as a leading tech startup in our category, named by Forbes magazine and Business Insider as one of the best startup employers to bet your career on, and are regularly recognized for our company culture

About our culture Imagine working in a place where everything matters — most importantly, you. At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where:

People feel empowered, supported, and included

Trust and transparency are built into the way we work

Creativity, curiosity, and continuous improvement are encouraged and nurtured every day

Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock options, to open communication, we don’t waste time on politics or ego. We champion openness by sharing our goals, success, and failures.

Join colleagues who love what they do and who are invested in their work environment and the future of the company. Help shape our company, culture, and product!

Equal Opportunity Employer Statement We are an equal opportunity employer and champion equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based upon gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other bias covered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change.

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