Senior IT Consultant

San Francisco, CA, United States

Company: Bayport Networks

Location: San Francisco Bay Area (Hybrid Role)

About Us: Bayport Networks delivers custom-built strategic IT solutions to the SF Bay Area and beyond. Our expertise spans SaaS, Cloud Architecture, Infrastructure, Security and Compliance, and Managed Services. Founded in 1997, we pride ourselves on providing premium customer service and certified expertise. We break through the norm with a team of solution experts who drive forward solutions with the least amount of friction, ensuring high levels of customer satisfaction. Our commitment is to support technology for our customer-partners today and into the future.

What We Offer:

Autonomy and Flexibility: Manage your work schedule and projects with industry leading flexibility.

Comprehensive Benefits Package: Health, dental, and vision insurance.

Referral-Based Customer Retention and Acquisition: Attributes to our strong client relationships and reputation.

Team Events: Social and team-building activities to keep things fun.

Work-Life Balance: We strongly believe in a healthy balance between work and personal life.

Competitive Compensation Packages: Merit-based bonuses and competitive salaries with 401k match.

On-the-Job Training and Support: Continuous learning and development opportunities.

Professional Development Opportunities: Attend industry workshops and certification programs.

Technology Stipend: Personal tech equipment and funds towards a home office setup.

Paid Time Off and Holidays: Generous PTO and paid holidays.

Role: As a Senior IT Consultant at Bayport Networks, you will play a pivotal role in designing, implementing, and managing cutting-edge cloud and SaaS solutions. You'll have the opportunity to lead impactful projects, mentor a talented team, and engage directly with clients to drive their success. Here's what you can look forward to:

Project Leadership: Spearhead cloud/SaaS projects from inception to completion, ensuring timely delivery and alignment with client requirements. Showcase your leadership skills and make a tangible impact on client success.

Client Engagement: Engage directly with clients to understand their needs, provide expert advice, and maintain strong relationships. Your insights will be instrumental in shaping their IT strategies.

Technical Expertise: Deploy, configure, and manage cloud and SaaS solutions with a focus on security, scalability, and performance. Leverage your expertise to push the boundaries of what's possible.

Documentation and Training: Create comprehensive documentation and provide training to team members, ensuring consistent and effective execution. Share your knowledge and help others grow.

Troubleshooting and Support: Address complex technical issues, providing advanced support and troubleshooting for cloud and SaaS environments. Be the go-to expert who keeps everything running smoothly.

Requirements:

Skills:

Mobile Device Management:

Have at least 5 years of experience managing large-scale mobile device deployments.

Intune:

Experience as an Intune administrator (1-3 years).

Know how to set up and enforce Intune policies for device compliance and security.

Have a strong background in managing Intune for software deployments and updates using different OS platforms.

SCCM:

Have a strong background in managing SCCM for software deployment and updates.

Identity Management:

At least 5 years of experience integrating and managing identity systems across various platforms.

Okta:

Be able to implement Okta in new environments with minimal guidance.

Experience setting up and managing Okta single sign-on (SSO) and multi-factor authentication (MFA).

Entra Administration:

Confidently manage and support Entra services for large enterprises independently.

PowerShell:

Proficient in scripting and automating IT tasks with PowerShell.

Python:

Skilled in using Python for automation and integrating SaaS interfaces to streamline processes.

Networking Principles:

Strong understanding of designing and implementing secure network infrastructures.

Desktop Operating Systems:

Knowledgeable in standardizing desktop configurations to improve user experience and reduce support requests.

Traits:

Self-Motivated / Autonomous: Ability to work independently, take initiative, and drive projects to completion without constant supervision.

Versatile / Flexible: Adaptability to various tasks and challenges, demonstrating flexibility in a dynamic work environment.

Professional / Excellent Communicator: Strong interpersonal skills, capable of effectively communicating with clients, team members, and stakeholders.

Holistic Thinker / Problem Solver / Analytical: Ability to view problems from multiple perspectives, analyze complex issues, and develop comprehensive solutions.

Certifications:

Required: Microsoft Certified Endpoint Administrator (MD-102)

Required: Microsoft Certified Mobility and Security (MS-101)

Preferred Additional Qualifications:

Skills:

Experience with Linux administration, providing robust solutions for diverse IT environments.

Proficiency in Docker and container administration to manage environment deployment and scalability.

Experience with AWS administration, ensuring seamless integration and management of cloud resources.

Familiarity with compliance requirements and standards, such as PCI, ISO, and NIST frameworks.

Certifications:

Preferred: Microsoft Certified: Administrator Expert (MS-100 / MS-102 exams), with expertise in Microsoft Intune for endpoint and device management.

Preferred: Microsoft Certified: Modern Desktop Administrator Associate

Preferred: Okta Certified Administrator

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