DevOps Principal Engineer - Money Movement Technology

Charlotte, NC, United States

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At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

The Principal DevOps Engineer is responsible for Production support, DevOps, Change and Release management for critical applications and systems that support payments area, business line, and/or major product in Instant Payments (RTP, Zelle, FedNow.) domain.

You will Partner with Software Development Managers to promote DevOps and Change Management best practices across the money movement platform team. Enable teams to deliver the services on time. Defining and setting development, test, release, update, and support processes for DevOps operations. Create governance framework to review, verify, and validate the software code deployment. Encouraging and building automated processes wherever possible. Make improvements in the methodologies used for configuration management and development of software that helps to find ways to use in configuration management. Team up with relevant development teams responsible for building the automation tools used to develop and deploy the software. Collaborate extensively with Operations, Prod support, Development, Application teams and other business units to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.

Responsibilities:

Maintain and monitor the operations and integrity of production systems. Prioritize numerous issues of varying severity, and effectively working with App teams to manage the resolution of all issues within accepted service levels.

Participate in the Incident Management and Problem Management processes. Assist with root cause analysis, resolution and reporting.

Collaborate extensively with Operations, Prod support, Development, Application teams and other business units to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.

Support the release management process, ensuring that all production changes and releases of in-house and third-party applications are processed according to Change Management policies and procedures.

Select and deploy appropriate CI/CD tools

Schedule the release readiness reviews before deployment and milestone reviews after each release. Create plans for the implementation and deployment as per the release schedule.

Plan and give weekly updates on the release activities. Communicate with release managers from different IT departments.

Track progress and provide updates on Go-Live activities during deployments. You will be responsible for the Release Management lifecycle that involves the stages such as scheduling the release, coordinating between teams, and deployment of release as per the schedule.

Schedule the change approval meetings to discuss the release schedules with the team and find roadblocks, if any.

Maintain documentation related to procedures on build and release, various notifications lists, and dependencies.

Communicate with Senior Leadership status updates regarding critical issues for Money Movement.

Basic Qualifications

Bachelor's degree, or equivalent work experience

Eight or more years of relevant experience

Preferred Skills/Experience

Thorough understanding of payments domains and how they contribute to the overall business strategy and alignment to the technical strategy

Prior experience in Production Support payments/money movement platforms in a large financial services environment.

Experience creating and promoting DevOps best practices and Governance Frameworks.

Strong problem-solving and analytical skills

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days .

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $139,740.00 - $164,400.00 - $180,840.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date. DevOps Principal Engineer - Money Movement Technology

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