Digital Money Movement Risk Manager_

Charlotte

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

The Digital Money Movement Risk Manager is critical in supporting U.S. Bank’s enterprise platform digital strategy and tactical execution. The role reports directly to the Digital Money Movement Platform Leader within the Digital Risk organization.

A successful candidate will have a demonstrated ability to strategically frame operational, BSA/AML, compliance and regulatory risk controls within a customer-centric approach to optimally balance risk management and customer experience.

This role will support or co-support one or more of the Bank’s digital platform teams (Authentication, Identity, KYC, Sales & Onboarding, Money Movement, etc.) and will be expected to partner closely with product owners and risk managers from across the organization to ensure strategic roadmap alignment; control inventory and documentation; issue remediation; and change management oversight.

This role will interface and collaborate with senior leaders and subject matter experts across the enterprise; including business line risk & product leaders, second Line of Defense (LOD), Fraud, Technology & Operations, Legal & Compliance, and User Experience, to strategically design and implement reusable risk management controls across customer segments and engagement channels. The scope of risk management initiatives and responsibilities will encompass—at a minimum—regulatory risk management, product development risk oversight, and control effectiveness analysis.

This role requires a well-rounded ability to evaluate systemic controls from business, technology, fraud, and regulatory lenses. Additional requirements include a team-first approach and keen ability to develop strong working partnerships with internal and external stakeholders, highly effective communication skills with senior-level colleagues and management, and the ability to work independently with a strong bias towards action and problem solving.

**Key responsibilities include:**

+ Driving strategic risk control design and oversight in partnership with impacted business lines and platforms

+ Leveraging adept executive presence to drive thought leadership and influence mutually beneficial outcomes

+ Engaging business line and risk organizations in a strategic risk consultant capacity to define and implement risk control enhancements to enable best-in-class digital features and services

+ Designing enhanced risk controls with an explicit awareness of customer experience and minimizing friction

+ Key Risk Indicator (KRI) reporting & monitoring to assess control efficacy and perform root cause analysis/resolution

+ Developing design requirements for proof-of-concept work (i.e., Champion-Challenger testing)

+ Ongoing enhancements of business intelligence reporting, including fraud loss projections and customer experience

+ Interface with other EFCC, Fraud, and similar risk groups within first and second LOD to ensure appropriate oversight of digital platform product development

+ Develop and present executive-level communication associated with risk oversight initiatives

+ Build and maintain effective working relationships with key stakeholders

+ Audit support & issue remediation

**Basic Qualifications**

- Bachelor's degree, or equivalent work experience

- Typically more than 10 years of applicable experience

**Preferred Skills/Experience**

+ Thought leadership and consensus building for complex topics

+ Experience with one or more Agile methodologies

+ Demonstrated ability to analyze data to make informed business decisions

+ 5+ years’ experience in risk management, product development or similar role within banking, fintech, financial services, or related industry and applicable certifications

+ Experience designing, measuring, and reporting product or business line KRIs and/or KPIs

+ Enthusiasm for solving complex problems that mitigate risk and deliver a best-in-class customer experience

+ Strong problem-solving skills and ability to find creative solutions independently or as part of a team

+ Demonstrated ability to influence and lead strategic discussions about customer experience and managing risk, fraud, operational and regulatory risks

+ Excellent presentation, interpersonal, written, and verbal communication skills

**_NOTE: This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days._**

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (sbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

**EEO is the Law**

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal **KNOW YOUR RIGHTS (ov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)** EEO poster.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (sbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $129,455.00 - $152,300.00 - $167,530.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.