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CarMax
Langhorne, PA, United States
7100 - Langhorne - 1776 E Lincoln Hwy, Langhorne, Pennsylvania, 19047 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless proc
Job Source: CarMaxCarMax, Inc.
Langhorne, PA, United States
7100 - Langhorne - 1776 E Lincoln Hwy, Langhorne, Pennsylvania, 19047 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless proce
Job Source: CarMax, Inc.Werner Co
, PA, United States
** Customer Experience Specialist** Operations West Middlesex, Pennsylvania **Description** Become part of the WernerCo. Team. You will find our market leading products and brands on trucks and job sites all over the world. Focusing on end users' needs drives our success. Our entire product development processfrom research to engineering to manufa
Job Source: Werner CoFliff
Philadelphia, PA, United States
Fliff unpacks sports gaming into social, free-to-play games for all types of sports fans. We've built a social sports gaming experience that allows users to compete for leaderboard positioning, to achieve badges and build their status within the game. We are pioneering play-for-fun sports gaming, with our flagship social sportsbook experience that
Job Source: FliffSP Industries
Warminster, PA, United States
ATS Company: SP Industries Requisition ID: 12371 Location: Warminster, PA, US, 18974 Date: Apr 22, 2024 Customer Service Specialist ATS Scientific Products is seeking a Customer Service Specialist to join the team! RESPONSIBILITIES Perform duties to process domestic and international customer orders for sales territories in an accurate and ti
Job Source: SP IndustriesEDCLUB, INC
Philadelphia, PA, United States
Description: You will be handling all communications with our customers to provide them with excellent support. Our customers may range from teachers to district admins, and having great communication skills is a requirement. You will also be working directly with our development team to help resolve customer issues. The position requires occasion
Job Source: EDCLUB, INC1010data Inc
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**Customer Support Specialist** **Customer Experience** - Delivery & Implementation - 355 ****1010data values:**** * Integrity: Doing the right things for the right reasons * Agility: Adapting and thriving in a dynamic environment * Teamwork: Combining our strengths to do amazing things * Passion: Channeling enthusiasm to drive excellence * Creativ
Job Source: 1010data IncRoland Foods, LLC
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As an 85+ year-old company, you might expect us to be set in our ways. And while our heritage has continued to guide our business values and principles, we have an appetite for experimentation and innovation. Our forward-thinking team has been built to encourage unique contributions from vibrant minds. Sound like a fit? The Traits We Crave Be Bold
Job Source: Roland Foods, LLCLanghorne, PA, United States
CARMAX Customer Specialist Langhorne , Pennsylvania Apply Now CarMax, the way your career should be!
About this job
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.
What you will do – Essential Responsibilities
Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals
Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory
Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards
Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management
Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing
Purpose of the role
This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrate exceptional communication skills
Display confidence in self, the product and CarMax
Ability to build and maintain strong relationships
Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun
Balance the needs of the Customer and the business when making decisions
Seek to fully understand and meet Customer needs
Create win-win solutions to Customer issues
Get work done well, on time and follow the right process
Drive work processes and pay close attention to detail
Perform multiple duties in a high energy, fast-paced working environment
Read, interpret and transcribe data in order to maintain accurate records
Lift objects that weigh as much as 25 lbs.
Education and/or Experience
High School Diploma, or equivalent
Sales and customer service experience, in an area such as retail, preferred
Valid Driver’s License
Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
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Customer Specialist jobs in Langhorne, PA, United States
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