Account Manager

Northampton, MA, United States

Job Type

Full-time

Description

At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry.

As a Account Manager, you will continue HALO's growth by targeting, prequalifying, selling, and developing relationships with medium-sized and large-ordering prospects and customers . Using telephone contact and team selling, Account Manager effectively manage a market-specific territory to meet assigned sales goals for core products and develop in-depth product and market knowledge.

Responsibilities

Meets or exceeds annual goal for sales of Channing Bete Company and other objectives as may be assigned

Works jointly with colleagues to service the Company's existing customers and expand the Company's business in assigned regional areas and/or markets

Uses available sales analysis to execute effective sales strategies and acquire new sources of revenue

Demonstrates independent and collaborative contributions to the growth of sales in assigned territory and/or markets.

Makes a predetermined number of high-quality telephone presentations tailored to prospects and customers from provided contact lists to achieve monthly and annual goals

Modifies call allocation or selling strategies to respond to marketplace shifts, new funding, or emerging needs

Documents meaningful call notes in customer relationship management software

Retains existing business among all prior customers, identifies, contacts, and influences key decision-makers and seeks referrals

Proactively introduces new products/services and understands existing product line, pricing, policies, internal operating protocol, and the needs of customers/prospects

Works with Account Managers, supervisory/management staff, and other colleagues to assist with Territory transitions and provide territory coverage when needed

Performs additional duties as assigned

Requirements Bachelor's degree or 3+ years of Telemarketing and/or Account Management experience

Have a strong interest or background in Human Services, Healthcare, or Public Health and Safety industries

Proficiency with Window-based Microsoft computer applications

Must possess the desire and ability to contribute to an entrepreneurial, team-oriented work group

Have strong phone sales skills, effective negotiation tactics, be articulate, a good listener, and a strong communicator (written and oral)

Demonstrate creative problem-solving skills and taking initiative to "figure things out"

Able to organize, scope and manage project plans; adaptable to changing priorities and ability to work effectively within short deadlines

What to expect at HALO Career Advancement: At HALO, we love promoting from within. Internal promotions is the key to our exponential growth in the last few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO's influential global network, leadership experiences, and diverse thinking.

Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday's limit. Diversity is the source of our creativity and we thrive when each of contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable.

Recognition: You're going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you'll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands.

Flexibility: We pride ourselves on flexible schedules that help you find a balance between professional and personal demands. We believe that supporting our customers is the priority and trust that you and your manager will find a schedule to achieve that priority.

Stay well at HALO: At HALO, we have benefits that support all parts of your life and to find a work-life balance custom to you. We offer free mental healthcare for you and your family. Our program focuses on behavioral health coaching, therapy and psychiatry, personalized skill development, and providing access to care for your dependents. In addition, we offer nation-wide coverage Medical, Dental, Vision, Life and Disability insurance, and additional Voluntary Benefits. Prepare your financial future with out 401K Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

Compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to HALO at the time of the posting and does not include any potential benefits, however, such information will be provided separately when appropriate. The estimated base salary range for this position is between $30,000 - 45,000 USD.

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.

HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work .

HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Careers page.