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Global Channel Management
Chicago, IL, United States
About the job Help desk Support Helpdesk Support needs 3+ years experience Helpdesk Support requires: Hybrid Desktop support Helpdesk Technical support Onsite IT Helpdesk Support duties: Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment. This inv
Job Source: Global Channel ManagementFrank Lloyd Wright Trust
Chicago, IL, United States
Job Description Job Description JOB DESCRIPTION Job Title: Help Desk Analyst I Job Type: Part-time (Non-exempt) Job Location: Downtown Chicago, Hyde Park Salary: $19/hour Reports to: COO & IT Director WORK SUMMARY: Under the direction of the COO & IT Director, the IT Systems Support role supports the efficiency and effectiveness of the Tr
Job Source: Frank Lloyd Wright Trust1872 Consulting
Chicago, IL, United States
Senior Service Desk Analyst Chicago, IL - 2 days WFH, 3 days in office Shift: Monday-Friday 1:00pm-10:00am (with an hour lunch) Summary: The Service Desk Analyst is responsible for providing high quality customer service interactions with the company's end user population via the telephone and email. They will facilitate and resolve a wide vari
Job Source: 1872 Consulting1872 Consulting
Chicago, IL, United States
Senior Service Desk Analyst Chicago, IL - 2 days WFH, 3 days in office Shift: Monday-Friday 1:00pm-10:00am (with an hour lunch) Summary: The Service Desk Analyst is responsible for providing high quality customer service interactions with the company's end user population via the telephone and email. They will facilitate and resolve a wide vari
Job Source: 1872 ConsultingC4 Technical Services
Chicago, IL, United States
Entry Service Desk Analyst Location: Remote Service Desk Analyst Summary: The Service Desk Analyst is a member of the Service Desk team. They are responsible for first level technical support of all supported applications. The will respond to user inquiries regarding incidents with applications, networks, platforms, and servers. In addition, they
Job Source: C4 Technical ServicesMiddleground It
Chicago, IL, United States
We are a small and rapidly growing IT Managed Service Provider located in the Loop. We provide outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal, Financial, Manufacturing, Federal Government, and many more. We are very fast paced and this position requires quick thinking and a "can do" attitude. W
Job Source: Middleground ItRKON inc
Chicago, IL, United States
Help Desk Analyst At RKON, we’re proud of the culture we’ve created—and the loyalty and dedication of our employees, many of whom have been with the company since our founding in 1998. Our culture is also challenging and fast-paced to keep up with the ever-evolving IT industry we serve. Crain’s Fast Fifty, CRN Fast Growth 150 and Inc. 5000 have re
Job Source: RKON incSAGIN, LLC
Chicago, IL, United States
Job Description Job Description The Service Desk Analyst is responsible for handling first level support of service requests in a professional and timely manner. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software. Basic Functions IT Support relating to technical issues
Job Source: SAGIN, LLCEast Chicago, IN, United States
Sargent Electric Company ( www.sargentelectric.com ) - Consistently named one of the Top Fastest Growing Companies by the Pittsburgh Business Times. Also, awarded Safety recognition by Specialty Trades Insurance Company for the large company bracket and The Association of Union Constructors! Established in 1907, Sargent Electric Company has since evolved into one of the largest electrical contracting companies in the area, providing comprehensive services to our clients.
We are looking for an IT System Help Desk Analyst (Hybrid) in our East Chicago, IN office. The primary responsibilities of the position are to perform under minimal supervision IT related functions and assist the Information Technology Manager with initiative execution.
POSITION RESPONSIBILITIES:
Assist end-users with daily break/fix issues regarding laptops, desk phones, printers, tablets, and mobile devices as they arise.
Continually monitor the stability, accuracy, reliability, and availability of all systems and equipment
Prioritize escalated issues and inform appropriate management if outside support is required.
Responsible for assisting the Information Technology Manager in increasing the visibility and reliability of the department.
Provide Support for Microsoft O365 Applications
Help Maintain and Manage our Windows server infrastructure
Provide status updates of ongoing projects, initiatives and/or support issues to all relevant parties.
Work closely with Management to ensure the reliability and stability of the Company’s systems, up to and including research on proposed changes or improvements.
Other duties as assigned
BASIC QUALIFICATIONS:
2+ years’ experience in Information Technology
Windows Server and Window’s software applications.
Microsoft Active Directory, Microsoft Group Policy
Microsoft O365, Microsoft SharePoint, Microsoft Teams, Microsoft Azure AD
A working knowledge of all major telecommunication equipment and systems.
VMware
PREFERRED QUALIFICATIONS:
2+ years’ experience in Information Technology
Dell Servers, Laptops, PC’s, Dell Compellent SAN
Microsoft Window 10, 11 and Microsoft Server 2016/2019/2022
Mimecast Cloud base Email Security
Viper Antivirus
Mitel Phone System
iOS Devices
Fiber Interoffice Connections
Utilize a ticketing/inventory system
Disaster Recovery testing and planning
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Email Alert for IT System Help Desk Analyst (Hybrid) jobs in East Chicago, IN, United States
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