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Hard Rock International
New York, NY, United States
Overview: The Guest Experience Manager will manage and analyze Guest Satisfaction, trends, Medallia, Trip Advisor, HRI Mystery Shops, Standard Tests in Ops Departments (Both Rooms and F&B) and overall hospitality. Primary goal is to achieve customer satisfaction 100% of the time. Position is responsible for managing Guest Relations. Recommends and
Job Source: Hard Rock InternationalArlo NoMad
New York, NY, United States
Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Guest Experience Manager . Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more... This position will be responsible
Job Source: Arlo NoMadMars Incorporated
New York, NY, United States
Job Description: The role of Guest Experience Manager is crucial for the delivery of an Unforgettable Experience in our Retail stores, and for upholding the sales side of the business. Success is found in this role through exceptional leadership skills, driving for results, and delivering on Key Business metrics, not excluding the importance of de
Job Source: Mars IncorporatedABM Industries
Flushing
**Overview** LaGuardia Terminal B - ABM Industries & Ethos Farm Americas The members of the prestigious Guest Experience Team at LaGuardia Terminal B are pivotal in providing outstanding customer service to all customers travelling through Terminal B. The Guest Experience Team provides personalized one to one service to guests, assisting them throu
Job Source: ABM IndustriesABM Industries
Flushing, NY, United States
Job Description Position Summary Details This position will provide visitors with directions and any information they require, ensuring that they're greeted with courtesy every time as they enter the facility or office building. It's important that the individual in this role can stay calm under pressure or when dealing with a dissatisfied custom
Job Source: ABM IndustriesOak View Group
Elmont, NY, United States
Oak View Group: Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music fe
Job Source: Oak View GroupCompass Group, North America
New York
Flik Hospitality Group Salary: $26 - $30 / Hour Other Forms of Compensation: What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion fo
Job Source: Compass Group, North AmericaPlanet Playskool
Paramus, NJ, United States
Guest Experience Ambassador Paramus, NJ Job Title: Guest Experience Ambassador Location: Planet Playskool & NERF Action Xperience, Paramus, New Jersey Reports To: Operations Lead/Operations Manager Opening in June 2024!!! Overview: Join our dynamic team at Planet Playskool & NERF Action Xperience as a Guest Experience Ambassador. As a key me
Job Source: Planet PlayskoolEdgewater, NJ, United States
Guest Experience Manager (Hourly Manager)
At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.
We foster a culture built on five core values:
* Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.* Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.* Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.* Passion for Positivity: We greet each day with warmth and possibility.* Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.
The Role:
Our Guest Experience Managers are key to our success. In partnering with our General Manager, you will support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team.
By being hardworking, passionate and capable of leading and coaching a team, you will excel in our Guest Experience Manager role.
What You'll Do:
* Lead and develop Team Members and Special Ops Trainers* Be responsible for the entire guest experience* Develop Culinary Leads and uphold food safety & quality standards* Oversee food and beverage management, including inventory, ordering, and budget* Put deliveries away, plus any additional duties assigned* Ability to cross train across the restaurant to ensure rapid growth* May stand for long periods of time and lift up to 50 pounds* Assist with any additional duties assigned
Physical Requirements:
* Must be able to bend and reach overhead often* Must possess dexterity to handle tongs, pots/pans, and other equipment* Must be comfortable working in temperatures ranging from hot to cold* Must be comfortable working near open flames* May be required to work in tight spaces* Must maintain near constant communication with multiple people* Close vision, distance vision, and peripheral vision is required* Must be able to sit, squat and kneel occasionally* Must be able to work in a constant state of alertness and safe manner* May be required to occasionally work in outdoor weather conditions
Benefits at CAVA?
We've got you covered. Here are just some of the benefits available to CAVA team members:
* Competitive pay* Health, Dental, Vision, Telemedicine, Pet Insurance plus more!** 401k enrollment with CAVA contribution** Paid sick leave, parental leave, and community service leave** FREE CAVA Meal for every shift worked* The opportunity to be on the ground floor of a rapidly growing brand* indicates eligible qualifying positions
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
Guest Experience Manager | Hourly Assistant Manager | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member
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Email Alert for Guest Experience Manager jobs in Edgewater, NJ, United States
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