Field IT Technician
Neptune City, NJ, United States
Networking Background
Proven experience with network administration, troubleshooting, and support
Knowledge of LAN/WAN networks, TCP/IP protocols, and network technologies
Certifications like CompTIA Network+, Cisco CCNA, or CCENT strongly preferred
Video Surveillance Software Experience
Hands-on experience with enterprise video management systems (VMS)
Ability to install, configure, and support medium to large scale VMS deployments
Knowledge of industry-leading VMS platforms and their key features
Experience integrating VMS with other security systems is a plus
Access Control Software Proficiency
Working knowledge of access control systems and software
Experience administering and troubleshooting access control solutions
Familiarity with integrating access control with video surveillance systems
Access Control Hardware Experience (Preferred)
Hands-on experience installing and maintaining access control hardware components
Knowledge of readers, controllers, electronic locks, request-to-exit devices, etc.
Ability to specify and deploy access control hardware based on site requirements
Additional Qualifications
Excellent problem-solving, analytical, and troubleshooting skills
Strong customer service and communication abilities to interface with end-users
Ability to work independently and collaboratively in a team environment
Availability to travel to client sites as needed to deploy and support systems
Familiarity with IT service management (ITSM) best practices and ticketing systems
Experience with remote support tools and technologies
Knowledge of IT security principles and best practices
Requirements
Other Requirements Legally Eligible to Work in The U.S.
Able to Pass a Background Investigation and Drug Screening
Currently has / or willing to get Covid-19 vaccination
Benefits
What We Offer - Salary & Benefits Competitive hourly rates based on experience
Medical Benefits Available
401k Plan
PTO (Paid Time Off)
Paid Holidays
Training
Product Certification
Genetec
Lenel
Milestone
Bosch