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Little Flower Inc
Brooklyn, NY, United States
A Career at Little Flower: Little Flower Children and Family Services of New York is a nonprofit organization that has worked to improve the well-being of children, youth, families, and people with developmental disabilities across New York City and Long Island since 1929. Our staff of more than 500 provides prevention services, foster care, resid
Job Source: Little Flower IncHBK CPAs & Consultants
Holmdel, NJ, United States
Senior Support Technician Vertilocity is one of the nation’s first and leading managed services providers. We serve clients across the country, and our client base is growing substantially. As we grow, we continue to seek capable, dedicated professionals in all aspects of our business, including IT services, and increasingly, cybersecurity. Digit
Job Source: HBK CPAs & ConsultantsFirst Tek
Brooklyn, NY, United States
MANDATORY MINIMUM QUALIFICATIONS • 5+ years of experience working with Python, Splunk SPL and JavaScript programming. • 5+ years of experience working with UNIX, LINUX scripting. • 5+ years of experience working with SQL syntax and experience writing database queries. • 2+ years of experience working with networking protocols such as EIGRP, HTTP, S
Job Source: First TekInfinite Computer Solutions
Woodbridge, NJ, United States
Summary: The Support Desk role is a customer facing role that requires a self-motivated individual with strong verbal and written skills. The role is driven by client service requests raised via phone as well as through internal requests raised via incidents. This is a key role in service delivery. Support desk staff are highly involved in incident
Job Source: Infinite Computer SolutionsJGS Insurance
Holmdel, NJ, United States
IT Support and Help Desk Company Description JGS Insurance, located at Bell Works in Holmdel, NJ, is looking for a motivated high-energy individual with a desire to work in the insurance field. Jacobson, Goldfarb & Scott, Inc. (JGS Insurance) was established 100 years ago as an Independent Insurance Agency that is privately owned. Our goal is to
Job Source: JGS InsuranceMetropolitan Transportation Authority
Staten Island, NY, United States
Job ID: 7825 Business Unit: New York City Transit Location: Staten Island, NY, United States Regular/Temporary: Regular Department: Date Posted: Jun 20, 2024 Description JOB INFORMATION Title: Comp uter Ass ociate ( Technical Support ) First Date of Posting: 6/18/2024 Last Date of Filing: 7/9/2024 Authority SIR TOA Depar tment: Sub
Job Source: Metropolitan Transportation AuthorityMTA
Staten Island
Computer Associate (Technical Support) Job ID: 7825 Business Unit: SIRTOA Location: Staten Island, NY, United States Regular/Temporary: Regular Department: SIRTA Date Posted: Jul 3, 2024 Description JOB INFORMATION Title: Comp uter Ass ociate ( Technical Support ) First Date of Posting: 6/18/2024 Last Date of Filing: 7/9/2024 Authority SIR TOA Depa
Job Source: MTAFoley, Inc.
Piscataway Township, NJ, United States
**Help Desk/Technical Support Specialist Piscataway, NJ** Department: **Information Technology** **Responsibilities** Provide service through timely Help Desk Ticket and IT Hotline resolution for field and shop technicians. Develop technical documentation in support systems and procedures and common problems and their resolution. Provide backup op
Job Source: Foley, Inc.Red Bank, NJ, United States
The IT Operations Support Technician is a full-time position at The PRC Group corporate office in Red Bank, NJ. This position involves a combination of technical support for employee hardware and software, and IT infrastructure support and maintenance. They are responsible for responding to employee technical support requests, resolving requests in a timely manner and following up with users to ensure all requests have been adequately addressed and resolved. The technician will be responsible for troubleshooting hardware and software issues and ensuring the efficient operation of IT systems. The IT Operations Support Technician has at least 2 years of experience with help desk support and 2 years of experience with network administration in a multi-location environment and is experienced with supporting remote users.
This role reports to the Chief Information Officer (CIO).
Responsibilities
Technical Support
Provide Tier 1 / Tier 2 technical support to employees.
Create help desk support tickets and document ticket status.
Follow help desk support issues through to completion.
Travel to sites as needed to support staff and vendor technicians.
Troubleshooting Troubleshoot hardware and software problems on computers, peripherals, and other technical devices.
Investigate and troubleshoot network and communications connectivity issues.
Identify, assess, and provide solutions for hardware/software issues.
Installation, Administration and Updates Install and configure IT devices.
Maintain (patches, updates, and fixes) software used on technical systems.
Assign or revoke credentials on various technical systems.
Microsoft Active Directory and Azure AD administration.
Microsoft Exchange Online and Microsoft 365 administration.
System Monitoring and Maintenance Monitor IT systems for performance issues and proactively address them.
Perform routine system checks and maintenance tasks to ensure optimal operation.
Maintain asset management of IT hardware, software, and licensing.
User Training Create and maintain procedures for various tasks related to technical systems.
Provide training resources for employees.
Perform group training sessions.
Other Learn and support various company wide applications as required.
Perform other related duties consistent with the scope & intent of the position.
Education and Certification Associate's degree is required, a Bachelor's degree is preferred.
IT certifications in hardware, networking, security, and Microsoft Office products such as CompTIA's A+, Network+, Security+ and Microsoft 365 Fundamentals or similar.
Experience 2+ years in IT support.
2+ years as network systems administrator.
Experience with domain admin, cybersecurity, and database admin.
Experience with software updates, licensing, and security.
Experience with camera systems is a plus.
Experience with access control systems is a plus.
Experience with accounting, property management and construction are a plus.
Experience with Yardi or similar software is a plus.
Skills Strong knowledge of Windows operating systems.
Strong knowledge of IT infrastructure, including TCP/IP Networking, Firewalls, VPNs.
Strong knowledge of computer and networking hardware.
Proficient with Microsoft Office 365.
Proficient with Windows Server OS, including AD, HyperV, DNS, GPO.
Proficient with Zoom and Microsoft Teams video conferencing.
Knowledge of Audio/Video technology.
Ability to multitask and prioritize work.
Strong troubleshooting and problem-solving skills
Strong customer service, communication, organizational and written skills.
Ability to work quickly to resolve technical issues.
Ability to work independently as well as in a team.
Possess a very positive and approachable attitude.
Complete tasks timely and accurately.
Organized and detail oriented.
Other Requirements Prolonged periods sitting at a desk and working on a computer.
Must be able to lift equipment up to 50 pounds.
Must be able to use small tools.
Own a vehicle and maintain a valid driver's license.
Travel as needed to our properties.
Minimal after-hours and weekend work for emergencies and projects.
Email Alert for IT Operations Support Technician jobs in Red Bank, NJ, United States
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