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JGS Insurance
Holmdel
Job Description Job Description IT Support and Help Desk Company Description JGS Insurance, located at Bell Works in Holmdel, NJ, is looking for a motivated high-energy individual with a desire to work in the insurance field. Jacobson, Goldfarb & Scott, Inc. (JGS Insurance) was established 100 years ago as an Independent Insurance Agency that is p
Job Source: JGS InsuranceTPG Staffing LLC
Edison, NJ, United States
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Job Source: TPG Staffing LLCInfinite Computer Solutions
Woodbridge, NJ, United States
Summary: The Support Desk role is a customer facing role that requires a self-motivated individual with strong verbal and written skills. The role is driven by client service requests raised via phone as well as through internal requests raised via incidents. This is a key role in service delivery. Support desk staff are highly involved in incident
Job Source: Infinite Computer SolutionsPRC Group
Red Bank, NJ, United States
The IT Operations Support Technician is a full-time position at The PRC Group corporate office in Red Bank, NJ. This position involves a combination of technical support for employee hardware and software, and IT infrastructure support and maintenance. They are responsible for responding to employee technical support requests, resolving requests in
Job Source: PRC GroupPRC Group
Red Bank
Job Description Job Description The IT Operations Support Technician is a full-time position at The PRC Group corporate office in Red Bank, NJ. This position involves a combination of technical support for employee hardware and software, and IT infrastructure support and maintenance. They are responsible for responding to employee technical suppo
Job Source: PRC GroupFoley, Inc.
Piscataway Township, NJ, United States
**Help Desk/Technical Support Specialist Piscataway, NJ** Department: **Information Technology** **Responsibilities** Provide service through timely Help Desk Ticket and IT Hotline resolution for field and shop technicians. Develop technical documentation in support systems and procedures and common problems and their resolution. Provide backup op
Job Source: Foley, Inc.Insight Global
Bayonne, NJ, United States
Job Description Insight Global is looking for an IT Service Desk Administrator to join a client in Bayonne, NJ! The Service Desk Administrator is an application or Systems Support Technician that receives escalation from Service Desk Analysts. Primary handoff responsibility is to ensure initial triage was accurately performed and verified before t
Job Source: Insight GlobalInsight Global
Bayonne
Job Description Insight Global is looking for an IT Service Desk Administrator to join a client in Bayonne, NJ! The Service Desk Administrator is an application or Systems Support Technician that receives escalation from Service Desk Analysts. Primary handoff responsibility is to ensure initial triage was accurately performed and verified before th
Job Source: Insight GlobalHolmdel, NJ, United States
IT Support and Help Desk
Company Description
JGS Insurance, located at Bell Works in Holmdel, NJ, is looking for a motivated high-energy individual with a desire to work in the insurance field. Jacobson, Goldfarb & Scott, Inc. (JGS Insurance) was established 100 years ago as an Independent Insurance Agency that is privately owned. Our goal is to assure that our customers are receiving the most comprehensive and competitive programs in terms of cost, coverage and service.
JGS is growing rapidly and as a result has an opportunity for a new IT Support/Help Desk representatives in our IT Department. Our new office in Bell Works truly reflects an innovative and exciting environment with state-of-the-art surroundings. Bell Works is the reanimation of Bell Labs into a 'metroburb.' The building is a rapidly evolving two-million-square-foot ecosystem filled with business, dining, culture, and more - all conveniently located in central New Jersey. Bell Works was recently named the most iconic building in the State of New Jersey.
Position Summary
Position is responsible for providing technical support (virtually as well as on site) to JGS employees and serves as the first point of contact for employee support.
Essential Functions:
Assist users with software and hardware issues
Perform basic computer hardware repairs
Install software
Relocate users and setup computer and peripherals
Provides problem resolution, reassigning or escalating advanced inquiries to appropriate technician or staff.
Setup new hardware for users
Experience with Windows and MS Office support
Firewall, VMware, Networking and VOIP Phone knowledge helpful but not required
Monitor IT support Queue
Ability to travel occasionally to off-site locations (1-2 times/year)
Other duties as assigned
Knowledge, Skills, and Abilities:
Adaptable and willing to learn new tasks quickly
Strong troubleshooting skills
Ability to Explain technical information in an understandable language to non-technical staff members.
Excellent interpersonal skills.
Ability to follow established processes and procedures
Qualifications:
High school diploma or equivalent required
Technical Knowledge required
Knowledge of and experience with Microsoft Office Suite required
A++ Certification or other Technology related certifications preferred.
Experience in IT and Help Desk preferred
Email Alert for IT Support and Help Desk jobs in Holmdel, NJ, United States
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