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Volvo Group
Chicago, IL, United States
We noticed that you are using a browser that is no longer supported by our system, to enjoy the full Volvo experience consider changing browser x **Position Summary** **Responsibilities** * The Customer Service Manager provides advice and assistance to internal/external customers to ensure satisfaction regarding vehicle performance * Develop an
Job Source: Volvo GroupBunzl Distribution NA
Chicago, IL, United States
Steiner Industries, a division of Bunzl Distribution, is a dynamic and rapidly-growing leading manufacturer of welding and industrial protective products, located in the northern part of Chicago. We are looking for a dynamic, hands-on Customer Service Manager to be responsible for the day-to-day operation and management of the Customer Service depa
Job Source: Bunzl Distribution NAAvispa
Chicago, IL, United States
Customer Service Manager 13324 A leading professional networking company is seeking a Customer Service Manager . The successful candidate will partner with various stakeholders within assigned customers, to ensure effective user and product onboarding and engagement on our hiring products and solutions. The ideal candidate has experience analyzing
Job Source: AvispaAllstate Insurance Agency - Jose Gomez
Chicago, IL, United States
Benefits: 401(k) matching Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development For the Customer Service role, you will help grow a local Allstate agency by engaging new prospects and building strong relationships in the community. You will apply insurance training, y
Job Source: Allstate Insurance Agency - Jose GomezCONNECT, powered by American Family Insurance
Chicago, IL, United States
You will provide daily work direction for direct reports to lead customer-focused service solutions for customers (insureds, agents, advisors, clients, or affinity partners). Develop and motivate team, create implementation of process improvements within team, and ensure the maintenance of a high level of service for customers. May assist in other
Job Source: CONNECT, powered by American Family InsuranceSemblex
Elmhurst, IL, United States
** Customer Service Account Manager** **Job Category****:** Sales **Requisition Number****:** CUSTO001169 Showing 1 location **Job Details** **Description** **Operational Duties:** * Review RFQ (Request for Quote) for costing * Review and send formal quotes to customer * Process customer orders for input into system * Prepare contract review for al
Job Source: SemblexUline
Chicago, IL, United States
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Systems Manager for our Customer Service department, ensure the tech tools our reps rely on are running smoothly and efficiently! Direct a team of application testers and identify opportunities for system improvements to support the ex
Job Source: UlineOldcastle Inc.
Chicago, IL, United States
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Northfield Job ID: 494873 Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance,
Job Source: Oldcastle Inc.Chicago, IL, United States
Retail Banking
Chicago, IL
ID: 517-258
Full-Time/Regular
GENERAL FUNCTION : The role of the Customer Service Manager is to perform the duties of a Teller and Personal Banker, oversee daily Teller and Personal Banking, ensure that all branch operations are effective and compliance requirements are met. Provide performance coaching to the branch staff to meet client acquisition and customer service objectives and to assist platform staff with basic account opening and maintenance activities. Establish new and increase existing customer account relationships through sales and referrals of retail, commercial, and other line of business products and services. Manage a fund of cash and process a variety of commercial, savings, and other transactions for customers and the general public while maintaining a superior level of customer satisfaction and quality control.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Provides service leadership within the branch and manages/develops the teller team.
Perform daily responsibilities to include cross-selling additional bank products, along with knowledge of opening and closing accounts, servicing customers, processing stop payments, wire transfers, telephone transfers, placing check orders, processing special instructions on accounts and performing general file maintenance.
Perform daily office responsibilities and tasks such as account transactions, account maintenance, customer correspondence, balancing consistently, balance and monitor cash items, order and prepare cash shipments, and process collection items.
Responsible for the review of daily file maintenance and new account reports.
Accountable for daily NSF review/weekly overdraft monitoring.
Effectively and efficiently cross-sell bank products and services to both current and potential customers.
Promote and display effective planning and organizational skills, dependability, flexibility, and enthusiastic participation of change and innovation including opening and closing the branch as needed.
Provide training and support to new and less experienced Personal Bankers and Tellers, answering questions and finding solutions to customer issues that require more experience.
Recommends hiring, discipline, promotion, transfers, and termination of teller staff.
Conducts performance evaluation for tellers and resolves grievances.
Required Skills
Extensive cash handling, which requires ability to perform basic math functions.
Proficient computer skills.
Ability to properly read and write well enough to communicate in both oral and written form.
Ability to perform duties with minimal supervision.
Ability to take initiative and utilize sound judgment in decision-making and higher-level problem solving.
Ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader.
Ability to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management.
Ability to demonstrate a sales initiative.
Required to have flexibility in scheduling.
Required Experience
EDUCATION and/or EXPERIENCE
High School Diploma or its equivalent.
Minimum five (5) years related banking experience in retail banking and/or sales.
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Email Alert for Customer Service Manager jobs in Chicago, IL, United States
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