ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Cotter Consulting, Inc.
Chicago, IL, United States
Description REPORTS TO: Program Director SUPERVISES: Customer Services Representatives OVERALL OBJECTIVE: Manage the procedures for enrolling participants, collecting agreements/paperwork, scheduling in-home appointments and answering homeowners’ questions during the course of their participation in the Program. JOB COMPLEXITY/SCOPE: Manage t
Job Source: Cotter Consulting, Inc.Allstate Insurance Agency - Jose Gomez
Chicago, IL, United States
Benefits: 401(k) matching Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development For the Customer Service role, you will help grow a local Allstate agency by engaging new prospects and building strong relationships in the community. You will apply insurance training, y
Job Source: Allstate Insurance Agency - Jose GomezAmerican Dental Association, Inc.
Chicago, IL, United States
** Manager, Customer Service** **Job Category****:** Business Innovation Group **Requisition Number****:** MANAG001401 Showing 1 location **Job Details** **Description** The Manager, Advisory Services will manage one of the core capabilities of ADA Practice Transitions. This working director will manage the Advisor team in th
Job Source: American Dental Association, Inc.Republic Bank Of Chicago
Chicago, IL, United States
Retail Banking Chicago, IL ID: 517-258 Full-Time/Regular GENERAL FUNCTION : The role of the Customer Service Manager is to perform the duties of a Teller and Personal Banker, oversee daily Teller and Personal Banking, ensure that all branch operations are effective and compliance requirements are met. Provide performance coaching to the branch
Job Source: Republic Bank Of ChicagoBunzl Distribution NA
Chicago, IL, United States
Steiner Industries, a division of Bunzl Distribution, is a dynamic and rapidly-growing leading manufacturer of welding and industrial protective products, located in the northern part of Chicago. We are looking for a dynamic, hands-on Customer Service Manager to be responsible for the day-to-day operation and management of the Customer Service depa
Job Source: Bunzl Distribution NAAllstate Insurance Agency - Jose Gomez
Chicago
Job Description Job Description Benefits: 401(k) matching Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development For the Customer Service role, you will help grow a local Allstate agency by engaging new prospects and building strong relationships in the community. You will
Job Source: Allstate Insurance Agency - Jose GomezUline
Chicago, IL, United States
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Systems Manager for our Customer Service department, ensure the tech tools our reps rely on are running smoothly and efficiently! Direct a team of application testers and identify opportunities for system improvements to support the ex
Job Source: UlineKO Business Solutions LLC
Elk Grove Village, IL, United States
Job Description KO Business Solutions is a family-owned staffing agency proud to work with a manufacturing company in Elk Grove Village, IL who is seeking a Customer Service Specialist to join their team. The Customer Service Representative is responsible for coordinating daily communications with customers and performing administrative functions t
Job Source: KO Business Solutions LLCChicago, IL, United States
Customer Service Manager 13324
A leading professional networking company is seeking a Customer Service Manager . The successful candidate will partner with various stakeholders within assigned customers, to ensure effective user and product onboarding and engagement on our hiring products and solutions. The ideal candidate has experience analyzing data, trends, and clientinformation to identify product or growthopportunities in service of customer value. The company offers a great work environment!
Customer Service Manager Pay And Benefits
Hourly pay: $40-$50/hr
Worksite: Leading digital streaming network (Chicago, IL 60611 or Omaha, NE 68144 - Hybrid)
W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
40 hours/week, 12 Month Assignment
Customer Service Manager Responsibilities
Serve as a Customer Champion and Advocate.
Help Customers realize value from their investment.
Manage a book of business by prioritizing and delivering on key customer lifecycle events.
Show commitment to personal journey with Partner with teams (ie. sales,implementation, insights, etc.) onprioritized customers to drive overallcustomer adoption, enhance customersuccess, mitigate customer churn risk, andreturn on investment (ROI).
Execute leading practicerecommendations based onmethodologyleading practices to book ofbusiness to drive product adoption andensure they leverage the solution toachieve agreed upon operationalpriorities, leading to full business value andagreed success criteria.
Build an understanding of ourproducts and industry knowledge toeffectively drive greater customerengagement on the most relevantfeatures/functionality for their specificbusiness needs.
Help identify churn risk and maintainhealthy customer engagement levels byidentifying low utilization and providingsolutions to further drive customer success.
Sharecustomer insights to drive differentproduct adoption behaviors.
Track and document customer activityviasystem tools,ie.Dynamics.
Encourage customers to utilizeappropriate resources toincrease their utilization permethodologies.
Minimum travel may be required whentravel guidelines safely allow for in-personvisits, depending on location and territory.
Customer Service Manager Qualifications
4+ years of experience in any of thefollowing: Customer Success, AccountManagement/Sales, Consulting, ProductTraining and Enablement, ProjectManagement, or ChangeManagement.
Experience analyzing data, trends, and clientinformation to identify product or growthopportunities in service of customer value.
Experiencewith Microsoft Office capabilities:Excel, Word, Outlook, and PowerPoint.
Recruiting or other applicable talentexperience, or learning, e-Learning,Organizational L&D, Software pre-salesand/or sales effectiveness experience.
Developing interpersonal skills, demonstratedby the ability to build authentic businessrelationships and effectively managerelational challenges.
Developing organization, projectmanagement, and time management skills.
Fundamental verbal and writtencommunication skills, including experience inpresenting to both small and large remoteaudiences.
Ability to prioritize workflow across a largeclient base.
Developing an understanding of Sales conceptsand Software as a Service.
Acts as a team player with both internal andclient teams.
#J-18808-Ljbffr
Customer Service Manager jobs in Chicago, IL, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.