Customer Service Specialist
San Diego, CA, United States
LHH Recruitment Solutions is seeking a dedicated Customer Service Specialist to join our clients healthcare team. Your primary focus will be on assisting patients with scheduling appointments, answering inbound calls, verifying insurance information, and addressing any inquiries or concerns they may have. This role has excellent growth potential within the healthcare industry and is a great way to gain new skills and grow your professional network!
If you want a new exciting role, than we encourage you to apply today!
Responsibilities:
Schedule patient appointments and manage appointment calendars efficiently
Verify patient insurance coverage and follow up on patients as needed
Answer a high volume of incoming calls and respond to patient inquiries promptly and accurately
Maintain patient records and ensure confidentiality of sensitive information
Collaborate with other healthcare professionals to address patient needs effectively
Follow established protocols and procedures for patient interactions and administrative tasks
Requirements:
Previous experience in a healthcare or customer service role is preferred but not required
Excellent communication and interpersonal skills
Strong attention to detail and organizational abilities
Ability to work effectively in a fast-paced environment
High school diploma or equivalent required
Working Hours:
Monday-Friday
40 hours per week
8:00am-5:00pm PST
No overtime hours
Details:
Onsite
Contract-to-hire role
Located in Kearny Mesa, San Diego
Excellent growth potential
Compensation: $18.00 per hour to start with a potential increase upon conversion
If you have the qualifications above and are interested in this opportunity, then please apply now. We are conducting interviews as soon as possible. If you are curious what else is available, please review the LHH website!
Pay Details: $18.00 per hour
Search managed by: Ciara Norton
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
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