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  • My Senior Health Plan

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    San Diego, CA, United States

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    Job Description Job Description Description: AVAILABLE FOR IMMEDIATE HIRE! My Senior Health Plan is looking for upbeat, compassionate individuals who possess native level fluency in both English and Spanish, are hardworking, reliable, and committed to doing their best every day! We have been around for over 17 years but still have the family-busi

    Job Source: My Senior Health Plan

Customer Service Specialist

San Diego, CA, United States

Job Description Job Description Description: AVAILABLE FOR IMMEDIATE HIRE!

My Senior Health Plan is looking for an upbeat, compassionate individual who is hardworking, reliable, and committed to doing their best every day!

We have been around for nearly years but still have the small-business feel! There is MUCH opportunity for growth and development.

Essential Responsibilities:

THIS IS A FULL TIME, ONSITE POSITION. This is NOT a Remote/Hybrid position.

Responds to customer inquiries and issues with thoroughness, professionalism, and in a timely manner.

Efficiently processes administrative tasks as assigned, adjusting workload for occasional calling or data input projects.

Essential Duties:

· Outbound/inbound calling projects

· Answering incoming calls and fielding appropriately through an automatic dialer

· Transfers viable leads to My Senior Health Plan Inc. sales team

· Completes intake of prospect and client data through CRM (Salesforce).

· Data entry of incoming leads

· General data input

· Respond to client emails

· Customer service

· Organizes, files, and faxes applications and documents

· Back-up to all Administrative functions

· Working closely with the Administrative Team to continue development

Requirements: Must-haves:

Bachelor's degree (or experience in lieu of)

+3 years of administrative/clerical experience

Experience with CRMs

Excellent phone presence

Excellent command of written and spoken English

Professional and personable demeanor

Highly organized

Detail-oriented

Proficiency with all MS Office applications

Excellent multi-tasker

Eagerness to learn new tasks and grow with the company

Initiative to take on additional responsibilities

Open and enthusiastic about coaching

Maintains a sense of urgency with all tasks

Experience with auto-dialer preferred

Benefits:

Competitive base pay based on experience, and bonuses

Group Health Insurance including Dental, Life, and Vision – Employer pays 70% of employee cost!

Paid parking in La Jolla Village

401k Match and Profit-sharing

Paid Sick Time & Vacation

Paid Holidays

A Positive work environment in the heart of La Jolla Cove - Walk to the beach on your lunch!

Corporate Wellness Program with a discounted gym membership

APPLY TODAY!

My Senior Health Plan is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.

*All offers of employment are contingent upon successfully passing a pre-employment drug test and background check.

My Senior Health Plan * participates in E-Verify. *

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Customer Service Specialist jobs in San Diego, CA, United States

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