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Stagwell Global, LLC
New York, NY, United States
About Us Stagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the world's most ambitious clients. We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in a work force with rich diversity of age, race, ethnicity, ge
Job Source: Stagwell Global, LLCRichard Fleischman & Associates, Inc.
New York, NY, United States
The Service Desk is the heart of RFA's support operations which provides nonstop global IT support to all our customers. We are known for our personalized white-glove approach to all our customer interactions which has led to years of achieving exceptional customer satisfaction. The Service Desk Engineer role is at the forefront of all our customer
Job Source: Richard Fleischman & Associates, Inc.Insight Global
New York, NY, United States
Job Description A company in Phoenix, AZ is looking for a Service Desk Engineer to. This is a technology concierge position, and you will be receiving tickets from Colleagues. Your responsibilities include imaging computers, shipping and receiving, working and resolving request tickets, equipment inventory and validation. This is an onsite positio
Job Source: Insight GlobalClosed Loop Partners
Jersey City, NJ, United States
Location : Hybrid / Tristate Area (visits to Brooklyn and Jersey City locations) Balcones, an emerging leader in the municipal recycling industry, was established in 2003 and has quickly become the cornerstone of the New York City curbside recycling program. We process 100% of the metal, glass and plastic, and 50% of the paper, collected by the Ne
Job Source: Closed Loop PartnersLloyd Group
New York, NY, United States
About Lloyd Founded in 1995, Lloyd is an IT consulting and services firm focused on client strategy, relationships, and responsiveness. Our commitment to our clients is to humanize their technology experience, to free them to build their businesses by taking the headaches out of technology. Our commitment to our Lloydians is to ensure that they su
Job Source: Lloyd GroupNetwork Coverage
New York, NY, United States
Role Title: Service Desk Engineer Onsite Center - Team: Client Experience – Service Desk Reporting to: Service Desk Team Lead About the Role The Service Desk Engineer Onsite acts as Lloyd's representative at our client's office(s). A member of our Service Desk team, they are dedicated to a client and will have a hybrid work schedule with some t
Job Source: Network CoverageBlackwomenintech
Bayonne, NJ, United States
Job#: 2034255 Job Description: Apex Systems has an immediate opportunity for an IT Service Desk Administrator in Bayonne, NJ . If you or someone you know may be interested in this position, please contact Ronak Gandhivia email[emailprotected] Position: IT Service Desk Administrator Location: Bayonne, NJ (100% on-site) Duration: Permanent/Ful
Job Source: BlackwomenintechPaul Mitchell Schools
New York, NY, United States
Paul Mitchell The School NYC is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members who always
Job Source: Paul Mitchell Schools, , United States
Welcome to ClearFuze, where we pride ourselves on delivering top-notch IT services to our clients. As a Managed Service Provider (MSP), we're dedicated to supporting all kinds of businesses in the Southwest and beyond , ensuring their IT infrastructure runs smoothly so they can focus on what they do best. Join our team and embark on an exciting journey where you'll learn and grow alongside talented professionals in the ever-evolving world of technology.
Position Overview: Are you passionate about technology and eager to kick-start your career in IT? We're seeking an enthusiastic Entry-Level Service Desk Engineer to join our dynamic team. In this role, you'll be the first point of contact for our clients, providing exceptional technical support and troubleshooting assistance. You'll have the opportunity to work with various technologies, hone your skills, and make a meaningful impact by helping our clients overcome their IT challenges.
Key Responsibilities:
Respond promptly to client inquiries via phone, email, or ticketing system, delivering courteous and effective technical support.
Diagnose and resolve hardware, software, and network issues for desktops, laptops, printers, and other peripherals.
Provide guidance and assistance to clients on software installations, configurations, and updates.
Collaborate with senior engineers to escalate complex issues and ensure timely resolution.
Document troubleshooting steps and solutions accurately for future reference.
Proactively monitor client systems to identify and address potential issues before they impact operations.
Assist in the maintenance and administration of IT infrastructure, including servers, networks, and cloud-based services.
Participate in ongoing training and professional development to stay up-to-date with industry trends and technologies.
Requirements
Bachelor's degree in Computer Science, Information Technology, or related field preferred (or equivalent work experience).
Strong passion for technology and a desire to learn and grow in the IT field.
Excellent communication and customer service skills, with the ability to explain technical concepts clearly to non-technical users.
Basic understanding of IT concepts, including operating systems, networking, and hardware components.
Familiarity with Microsoft Windows and Office applications.
Prior experience in a customer service or technical support role is a plus.
Certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate are advantageous but not required.
Why Join Us:
Opportunity for career growth and advancement
Collaborative and supportive work environment where your contributions are valued.
Ongoing training and professional development opportunities to enhance your skills.
Competitive compensation package with benefits including health insurance and retirement savings plan.
Exciting projects and challenges that will keep you engaged and motivated.
Fun company culture with team events, social gatherings, and more.
Benefits
HEALTH INSURANCE
PTO
PAID HOLIDAYS
ANNUAL BONUSES
MATCHING 401K
Email Alert for ClearFuze - Service Desk Engineer jobs in , , United States
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