Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Chipply
Milwaukee, WI, United States
Our team is growing, and we're looking to add a Customer Success Manager to our client-facing team! Reporting to our SVP of Sales, the Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty with a portfolio of existing accounts. In this role, you can expect to work closely with key stakehold
Job Source: ChipplyChipply
Milwaukee, WI, United States
Our team is growing, and we're looking to add a Customer Success Manager to our client-facing team! Reporting to our SVP of Sales, the Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty with a portfolio of existing accounts. In this role, you can expect to work closely with key stakehold
Job Source: ChipplyZywave
Milwaukee, WI, United States
Brief Description Description: As a Customer Success Manager at Zywave, you are responsible for creating and maintaining successful partnerships with a portfolio of customers and ensuring they realize maximum value from our platforms and services. In this role you will provide strategic support to help insurance firms build and grow their busines
Job Source: ZywaveRegal Rexnord Corp
Milwaukee, WI, United States
Position Summary: Customer Success Manager will be responsible for working with Perceptiv end user customers to drive engagement, utilization, and retention. This individual will be responsible for fostering and developing relationships with customers to ensure a fast time to value from implementation through the life of the products and services
Job Source: Regal Rexnord CorpPenn Foster Inc
Milwaukee, WI, United States
Company Description Expert Institute is the nation's leading expert consulting and insights platform, helping plaintiff firms win more cases and increase their profitability. Established in 2010, Expert Institute has supported over 5,000 firms nationwide across all areas of practice. We connect litigators with top industry experts, innovative litig
Job Source: Penn Foster IncCornerstone OnDemand
Milwaukee, WI, United States
**Customer Excellence Manager North America** The Customer Excellence Manager is responsible for engaging with clients to drive value realization in the solution and mitigate retention risk. Through direct client engagements, the Customer Excellence Manager ensures optimization and the resolution of issues related to client dissatisfaction so that
Job Source: Cornerstone OnDemandDirect Supply
Milwaukee, WI, United States
Position Summary: Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the Customer Success Manager position, you'll be responsible for the health and success of DSSI’s customer accounts. Focused
Job Source: Direct SupplyCornerstone OnDemand
Milwaukee, WI, United States
**Customer Excellence Manager North America** The Customer Excellence Manager is responsible for engaging with clients to drive value realization in the solution and mitigate retention risk. Through direct client engagements, the Customer Excellence Manager ensures optimization and the resolution of issues related to client dissatisfaction so that
Job Source: Cornerstone OnDemandMequon, WI, United States
Title: Client Success Manager - IT
Location: Mequon, WI
Duration : Direct Hire
Compensation: $100-120K
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
Currently, we are seeking an experienced Managed Services Client Success Manager (CSM) to join our team.
The CSM will serve as a trusted advisor to a unique set of clients. The ideal candidate should have a tier 2+ technical skill set and the ability to communicate technical issues to non-technical clients. Essential Duties and Responsibilities
Act as liaison and point of contact between our clients and the system administrator teams to ensure complete satisfaction of IT services and operational needs.
Co-ordinate and manage the day-to-day activities of the team by monitoring and managing the distribution of the daily workload evenly across all team members.
Motivate, coach, and develop the team to deliver the highest level of service to the clients and ensure that expectations are delivered on time.
Encourage team input into procedures and practices - assisting them in developing their ideas.
Oversee technology projects and deployments for Answerport's Managed Services clients and internal technology teams.
Set clear objectives, evaluate progress against objectives, and instill performance-oriented culture with focus on accountability.
Create reports for key SLA's and projects and present information for weekly client interactions and meetings.
Contribute to the on-going development of the Managed Support function by sharing knowledge, experience, and expertise with other team leaders.
Work with clients on establishing priorities and budgets that will aid decision making and future technology needs.
Qualifications
1+ years of MSP or consulting experience required.
5+ Years of IT experience working with Microsoft Technologies (O365, windows servers, server backups)
Experience with ticket management/prioritization, device management reporting (RMM), and documentation management (knowledge base, asset inventory)
Experience with leading a technical team of resources to assist them with task prioritization and overcoming obstacles.
Experience serving as a project manager for assigned client projects that may range from refresh projects (PCs, Servers) to new implementations (SD-WAN, phones)
Experience serving as a trusted advisor, VCIO, client consultant, customer success manager.
Experience planning, managing, and reporting on comprehensive budgets.
About INSPYR Solutions
As a leading technology solutions company, we connect top IT talent with clients to provide innovative business solutions through our IT Staffing, Professional Services, and Infrastructure Solutions divisions. There are four elements that set us apart and serve as pillars of our company philosophy: Quality, Expertise, People, and Relationships. By always striving for excellence in these areas and focusing on the human aspect of our business, we work seamlessly together with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
#J-18808-Ljbffr
Email Alert for Customer Success Manager jobs in Mequon, WI, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.